Services A-Z (159)

B

Backup/Restore Request

Banner Access

Banner Enhancement/Maintenance Request

Banner Issue

Business Services Functional Support Request

C

Cabling and Wall Jack Requests

Canvas Request

Citrix ShareFile Issue or Help

Citrix ShareFile Request

Classroom Lab Issue

Cloud Request - AWS Accounts

Cloud VDI Support

Cognos Access Request

Cognos Enhancement/Management Request

Cognos Issue

Computer Equipment Salvage Request

Configure New Computer

D

Degree Works Support

DocuSign Issue

DocuSign Request

Domain Name System (DNS) Change Request

Duplicate CWID Removal

E

Email Certificate Request

Email Issue

EvaluationKit Issue

Event Support

Evisions FormFusion Issues

F

Faculty Services Self-Service Banner Request

File Storage Access Issue (Network Drive Issue)

File Storage Quota Request

Firewall Exception or Change Request

H

Hardware/Software Issue

I

Install a New Printer

Integration Issue

IRSA: Cognos Data Report

IRSA: Data Coaching Request

IRSA: Data Research and Analytics

IRSA: External Public Request

IRSA: QuestionPro Survey Request

IRSA: Survey Approval Request

IRSA: Tableau Dashboard

IT Service Desk

N

Network Connection & Access Issue

Network Port Activation

New Integration or Change Request

New OnBase Workflow Request

New User Orientation

O

ODS Integration Issue

ODS Integration Request

Office Copier, MFP, or Printer Issues

Office Move

OnBase Document Request

OnBase Issues

OrePrint / OreCopy / WebPrint Issue

OrePrint Request

Other 3rd Party Application

P

PCI | Internal Change to CDE

Phishing Issue

Poster Printing Request

Printing Support

Project Request

Purchase a Computer for Personal Use

Purchase a New Printer

R

Remove Static IP Request

Report BlasterBot Issue

Report Telephone Spoofing (Vishing Attacks)

Request OnBase Access

T

Telecom / Voicemail Request

Telecom Service Request

Telephone Issues

Trailhead Feature or Card Suggestion

Trailhead Issue

U

Urgent: Classroom Down

Username Change Request

V

VDI Support / Help With Virtual Desktop

Virtual (VM) Server Request

Virtual Labs (VL) Support

Virus/Malware Removal

Voicemail

VPN Issue

W

Web Application Issue

Web Application Request

Web Certificate Request

Website Suggestion or Request

Wireless Guest Request

Workday Login Issue

Z

Zoom Webinar Request