Services A-Z (172)

A

Add Static IP Request

Applications Manager (UC4) Support

B

Backup/Restore Request

Banner Access

Banner Enhancement/Maintenance Request

Banner Issue

Business Services Functional Support Request

C

Cabling and Wall Jack Requests

Calendar Issue

Calendar Request

Canvas 24x7 Support Request

Canvas Request

Citrix ShareFile Issue or Help

Citrix ShareFile Request

Classroom Lab Issue

Cloud Request - AWS Accounts

Cognos Access Request

Cognos Enhancement/Management Request

Cognos Issue

Computer Equipment Salvage Request

Configure New Computer

D

Degree Works Support

DocuSign Issue

DocuSign Request

Domain Name System (DNS) Change Request

Duplicate CWID Removal

E

Email Certificate Request

Email Issue

Email Request

ePrint Issue

EvaluationKit Issue

Event Support

Evisions FormFusion Issues

Evisions IntelleCheck Access

F

Faculty Services Self-Service Banner Request

File Storage Access Issue (Network Drive Issue)

File Storage Quota Request

Firewall Exception or Change Request

Forgot Username Request

H

Hardware/Software Issue

HPC Consultation Request

HPC: Application Installation Issue and Support

HPC: General High Performance Computing Case

HPC: Open OnDemand Support

HPC: Project Allocation Request (PI Proposals)

HPC: User Access Request (Students, Researchers)

I

Install a New Printer

Integration with Banner Feed Issue

Integration with Banner Request

IRSA: Cognos Data Report

IRSA: Data Coaching Request

IRSA: Data Research and Analytics

IRSA: External Public Request

IRSA: QuestionPro Survey Request

IRSA: Survey Approval Request

IRSA: Tableau Dashboard

L

Library Remote Access Issues

Login Issue

Login/User Account Request

M

Mines Help Center: Report Issue

Mines Mobile App Issue

Mines Mobile App Suggestion or Request

Mines Website Issue

MultiPass Account Claim Issue

N

Network Connection & Access Issue

Network Port Activation

New OnBase Workflow Request

Non-HPC (RSS) Consultation Request

O

ODS Integration Issue

ODS Integration Request

Office Copier, MFP, or Printer Issues

Office Move

OnBase Document Request

OnBase Issues

OrePrint / OreCopy / WebPrint Issue

OrePrint Request

Other 3rd Party Application

P

PCI | Internal Change to CDE

Phishing Issue

Poster Printing Request

Project Request

Purchase a Computer for Personal Use

Purchase a New Printer

Purchase School Computer

R

Remove Static IP Request

Report BlasterBot Issue

Report Telephone Spoofing (Vishing Attacks)

Request OnBase Access

Research: New Orebits Share

Research: Orebits Share Modification

Research: Visualization Consultation Request

Reset Password Issue

T

Telecom Service Request

Telephone Issues

Trailhead Feature or Portlet Suggestion

Trailhead Issue

U

Urgent: Classroom Down

Username Change Request

V

VDI Support / Help With Virtual Desktop

Virtual Labs (VL) Support

Virus/Malware Removal

Voicemail

VPN Issue

W

Web Application Issue

Web Application Request

Web Certificate Request

Website Suggestion or Request

Wireless Guest Request

Workday Login Issue

Z

Zoom Webinar Request