Digital Signage Request

Service Description

Use this service to add new images/content to the digital signs, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.  This service request is managed by Communications & Marketing, in collaboration with IT.

Audience

Official Mines departments, programs, and registered student organizations may place messaging on the digital signage (flat-screen TV monitors) in several buildings around campus.

Service Levels

Maintenance updates and outages will be scheduled and announced in advance.

Requirements

Please read the following policy before submitting your request. Requests will be reviewed on Tuesdays and Thursdays.

  1. The available display period spans up to two weeks per graphic. 
  2. Only Mines-related events, programs, and information may be promoted.
  3. No offensive or obscene imagery is permitted. The display moderators reserve the right to reject submissions.
  4. Submissions that do not meet the media format and file resolution requirements below will be rejected.

Picture:  only .jpg

Video: .mpg or .mov

Note: If you are exporting the graphics from PowerPoint, be sure to build the slides in the “Widescreen (16x9)” format. This ensures the file is made into the correct resolution size. This setting can be found in PowerPoint under the “Design” tab; on the far right of the window, click the “Slide size” option and choose “Widescreen (16x9)”.

File Resolution

Video and picture submissions must fit 16x9 resolutions up to but not greater than 1920x1080.

Service Charges

Monthly service charges may apply for this service in addition to the equipment purchase.

Requesting the Service

To submit a signage request, you may submit a new Mines Help Center ticket using the "Submit Request" button located on this page. For issues related to digital signage, please use the Digital Signage Issue Service.

Documentation

For Mines branding considerations when designing content for digital signs or any other material, please refer to this Mines Branding Guidelines page.