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Services or Offerings?
This Mines Help Center service links to the Mines Facilities Management site for access services.

Report digital content or software at Mines that is not accessible / Request Remediation of inaccessible digital content at Mines

All access related requests can be submitted here.

2023-2024 Faculty and Staff Club and Organization Advisors

Support issues directly related to Application Manager (UC4).

Something isn't working with Canvas. This request will put you in direct contact with Instructure, the Canvas vendor. This same contact ability is also available from within the Canvas application, using the Help button.

Request help or feature support from Mines resident Canvas resources, which may include help from the Trefny Innovative Instruction Center as well as ITS.

Something is broken or not working in a computer lab.

Request access, transfer, or build new AWS accounts for research students or staff.

Request new or modified Cognos access using this service.

Request an enhancement or report a problem with a Cognos report.

Request Support for unexpected interruptions experienced with Cognos reporting using this service.

Submit a purchase request to the SAIL office.

The CIARC team supports advanced computation research at Mines.