DocuSign Issue

Tags DocuSign

Service Description

DocuSign is a contract management system that is cloud-based and used by various departments at Mines. Use this service to get help with a DocuSign-related issue you're having where the platform isn't working for you as you'd expect. If you're looking to make a DocuSign Request (such as new Access), you can use this DocuSign Request service.


Students, Faculty, Staff

Service Levels

Each Mines user on initial login will be able to view contracts that are directly shared to them by other users. If additional access is needed (viewing a particular group of contracts, or using envelopes), submit a ticket requesting the necessary access.


To use the DocuSign service, you must have an active Mines email address and Multipass credentials.

Service Charges


Requesting the Service

Getting help with this service is as easy as using the “Report Issue” button located right here on this page within Mines Help Center.


ITS DocuSign Page:

DocuSign Sign-in URL:

DocuSign Support:


Report Issue


Service ID: 40925
Wed 11/27/19 3:33 PM
Wed 12/6/23 2:59 PM