Service Description
Be aware of scams. Remain vigilant when reading email and surfing the web. If it sounds too good to be true, it probably is. If you are asked for personal information or passwords -- especially by someone you don't know personally -- be extremely wary. Do not respond to such "phishing" or "social engineering" attempts (as they are known) and hang up on callers seeking such information.
Audience
All Mines Community members.
Service Levels
Support cannot be guaranteed for information or devices compromised due to phishing issues. However, ITS can help provide proactive data backup and protection options to mitigate loss under some circumstances.
Requirements
Please do not use this form to report general Spam, which can be reported using the Email Issues service.
Service Charges
Free.
Requesting the Service
If you become aware of a phishing attempt by email please report it here so that we can take steps to prevent the messages from reaching other users. Also report here if you may have fallen prey to a phish.
Support can also be requested by visiting the Mines Service Center (MSC) or calling x2345 or 303-384-2345 during MSC staffed times. In this case, a Student Consultant will take your information.
Documentation
Additional information can be found at the ITS website: https://its.mines.edu/