Service Description
Use this service for help with Cloud VDI specifically for the Citrix Workspaces pilot being tested. If you are not a part of one of the pilot classes, please use this Virtual Labs (VL) Support service.
What is a Virtual Desktop?
A Cloud Virtual Desktop stems from the term Virtual Desktop Infrastructure (VDI) and refers to the process of running a user desktop inside a virtual machine that lives on infrastructure outside of Mines.
Audience
Students, Faculty, Staff
Service Charges
No cost for the end-user.
Requesting the Service
You may start the reservation process by using the "Submit Request" button located on this page within Mines Help Center.
Support can also be requested by visiting the Mines Service Center CT156A or calling 303-278-HELP (x4357) during staffed times.