Consultation with IT Expert

Service Description

This service provides staff and faculty with a place to go to schedule a discussion with the appropriate IT staff person about an idea or technology.

Audience

Students, Faculty, Staff

Service Levels

Given that this service most likely will not be sent directly to the technical team who will help you directly (your ticket will be manually routed, as needed), support requests placed using this service may take a bit longer than other requests where tickets can be automated. 

Requirements

None

Service Charges

There is no charge for this service.

Requesting the Service

Consults can be requested here in Mines Help Center by using the "Request Consultation" Button located on this page.

Documentation