Something is not working as expected with email, SPAM filtering, sending or receiving email, Outlook (or other email client program),aliases, distribution lists, etc.
Audience
Students, Faculty, Staff
Service Levels
Special arrangements may need to be made during the semester, or longer, absences from campus since employment or enrollment records may indicate an inactive status.
Requirements
Exchange Email (Faculty/Staff) - Email services are available to all Mines faculty, and staff while they are actively employed at Mines. Services continue during summer breaks and periods that may include sabbaticals or extended leave.
Exchange Email (Students) - Microsoft based e-mail services are available to all Mines students while they are actively enrolled at Mines. Services continue during summer breaks and periods that may include study abroad, internships, or extended leave.
Service Charges
Free
Requesting the Service
Report an issue using the button located on this page within Mines Help Center.
Support can also be requested by visiting the Mines Service Center (MSC) or calling x2345 or 303-384-2345 during MSC staffed times. In this case, a Student Consultant will take your information.
Documentation
Self-service information can be found starting at the ITS homepage https://its.mines.edu/.
Alumni email information can be found here: https://its.mines.edu/alumni-email/.