Service Description
This service provides researchers with access to cloud computing resources on AWS or GCP for research activities such as data analysis, machine learning, high-performance computing, and more. Additionally, it offers comprehensive cloud support, assisting researchers in selecting appropriate cloud services, configuring cloud environments, troubleshooting cloud-related issues, and ensuring compliance with university policies and security standards.
Audience
Students, Faculty, Staff
Service Levels
Account Provisioning: 5 business days with support from Procurement
Support Response Times: 24-hour response time to urgent requests
Requirements
Project Justification: A brief description of the research project and how cloud resources will be utilized.
Resource Requirements: Estimated resource needs (e.g., number of virtual machines, storage capacity, bandwidth).
Budget Information: Information on available funding sources and budget constraints. This information will be provided to the Procurement team to formalize a Purchase Order.
Service Charges
Cloud Account Fees: May vary depending on the chosen cloud provider and resource usage.
Data Transfer Costs: Costs associated with data transfer to and from the cloud.
Requesting the Service
Submit this help desk ticket with the following information:
- Project Title:
- Principal Investigator (PI):
- Research Group/Department:
- Project Timeline:
- Budget & Worktag Information:
- Contact Information: