Service Description
ITS will provide you with one of our PC or Mac standard devices. Standard options can be viewed here: https://its.mines.edu/equipment-purchases/. If these devices do not meet your needs you will need to purchase a computer through your department.
Standard computers come preloaded with:
- Windows 11/MacOs13
- MS office
- Chrome and Firefox Browsers
- Zoom
- Adobe Reader, Java and selected other common utilities
- Global Protect VPN
- Microsoft Defender Antivirus
- Laptops will be encrypted
Additional software may be found in Software Center on your machine or installed by request, license permitting.
Service Levels
All Standard computer requests.
Requirements
In order to qualify for a standard computer at least one of the below must be true:
- Current computer must be at least 5 years old
- Current computer is in subpar working condition
- A new employee has been hired
Service Charges
Standard computers are provided by ITS to those who qualify at no cost.