Computer Request

Service Description

As part of the Mines Centralized Purchasing Program, Mines IT offers new employees (see below for additional detail on what constitutes an employee) a choice between our standard devices at no cost to the department. 

If interested in a replacement standard device for an existing employee, click here.

For research devices/custom computer requests, click here. 

NOTE: As an organization, Colorado School of Mines (specifically Departments of Finance, Human Relations, and Policy/Compliance) define an employee as any full-time employee who receives a pay check from Mines and in return provides a service which requires a computer.  As such, student employees and Grad Students/Post Docs do not fall under this umbrella policy.  

 

Standard Devices (Lead time: 2 weeks)

Available Configurations

Windows Laptop: 14-inch Lenovo P14s: AMD Ryzen 7 Pro Processor, 16GB Ram, Integrated GPU, 512GB SSD, 1 Ethernet Port, 2 Thunderbolt 4 Ports, 2 USB 3.2 Gen 1 Ports, 1 HDMI Port  

Mac Laptop: 13-inch MacBook Air: Apple M3 chip with 8-core CPU and 10-core GPU, 16GB RAM, 512GB SSD, 2 Thunderbolt 4 ports  

These devices should meet the needs of most users. If necessary, you can request a custom device by selecting the non-standard option on the form available in the upper right-hand corner of this page. Departments are responsible for the full cost of all custom/non-standard devices. Lead time for custom/non-standard devices is 4+ weeks.  

 

Mines Computers Come Preloaded With: 

  • Microsoft Office Suite 
  • Chrome and Firefox Browsers 
  • Zoom 
  • Global Protect VPN 
  • Microsoft Defender Antivirus (PC) 
  • FileVault or BitLocker Encryption

Additional software may be found in Software Center on PC or Mines Self-Service on Mac or installed by request, license/approval permitting. Please know that any requested software must already be approved via the Mines software approval process. To verify approval status, please refer to this Software Inventory List. If additional software is needed on your new computer, please include the software titles in the 'Additional Information or Comments' field on the form, or submit a Computer Software Installation or Upgrade Request. 

If the software is not on the Software Inventory List, a Software Review Request must be submitted for review. 

NOTE: If requesting a Mac it is your responsibility to verify that the software necessary for your position is available for use on a Mac. Common Windows Only software at Mines includes: Area Access Manager, Onbase Desktop, Solidworks, and AutoCad. 

 

Requirements for computer replacement with a Standard Device (Lead time: 2 weeks) 

In order to qualify for a replacement of an existing computer with a standard device, the following criteria must be met: 

  1. Current computer is greater than 5 years old  

               OR 

  1. Current computer has malfunctioning hardware AND is out of warranty 

For individuals with multiple Mines-managed computers:

In an effort to modernize our computer fleet campus-wide, if a Mines employee currently possesses multiple computers, and at least one of these computers doesn't meet the criteria above, Mines IT will replace these devices with a single new standard device free of charge to the individual's department, given that their existing devices are returned to Mines IT. 

 

Requirements for Research/Non-Standard/Custom Computers (Lead time: 4+ weeks) 

  1. Research teams/departments are responsible for the full cost of research/custom/non-standard computers.  

  1. Research/custom/non-standard devices are very unique. In order to request a research/custom device, proceed to the form along with the minimum specs for software/hardware needed, and select 'Non-Standard Computer'. Be sure to include your department's/project's worktag in the 'Worktag to Bill' field. 

Service Levels

All Standard/Non-Standard computer requests.