Service Changes
We have changed how Adobe products are supported and requested. To assist with the process, we have updated our Adobe Help Article, which may be helpful to read in advance. You may also call us if you have questions you'd like answered before submitting a ticket.
Service Description
Use this service to request a new Adobe product subscription license.
Audience
Mines Employees
Service Levels
Requirements
New user or device licenses for Adobe products require a purchase. The price will vary based on the product/suite and the time of the request since quotes are prorated based on our Mines annual Adobe subscription. Purchases will require a Mines department Workday Worktag. The initial subscription cost will be charged to the requesting department Worktag and IT will cover any ongoing renewal costs.
Requesting the Service
To get started with a new request, use the "Submit Request" button located on this page.
Documentation
For specific information regarding Adobe including a list of Adobe products, please see our Adobe Knowledge article in Mines Help Center.