Service Changes
We have recently changed how Adobe products are supported and requested. To assist with the process, we have updated our Adobe Help Article, which may be helpful to read in advance. You may also call 303-278-HELP (xHELP) if you have questions you'd like answered before submitting a ticket.
Service Description
Use this service to request a new Adobe product subscription license.
Audience
Students, Faculty, Staff
Service Levels
Requirements
New user or device licenses for Adobe products require a purchase. The price will vary based on the product/suite and the time of the request since quotes are prorated based on our Mines Annual Adobe subscription. Purchases will require a Mines department Workday Worktag.
Requesting the Service
To get started with a new request, locate and use the "Submit Request" button located on this page within Mines Help Center.
Documentation
Self-service information can be found in our MInes Help Center knowledge base. For specific information regarding Adobe including a list of Adobe products, please see our Adobe Knowledge article in Mines Help Center.
Adobe has regularly updated information located on their Adobe help center site. Product and purchase details can also be found on our reseller's website CDW-G online.