MediaSpace Video Platform Requests

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About MediaSpace

MediaSpace is the comprehensive platform for creating, uploading, and sharing videos and other media at the Colorado School of Mines. It serves as the central hub for managing and distributing multimedia content across the campus community.

Key Features

  • Content Creation and Sharing: Easily create, upload, and share multimedia content like lectures, presentations, and tutorials within the campus community.

  • Interactive Learning: Integrate quizzes, polls, and annotations into videos to create engaging and interactive learning experiences.

  • Analytics and Insights: Access detailed analytics to track viewer engagement and effectiveness, allowing data-driven improvements to teaching strategies.

Getting Help

Open a Service Ticket

If you need assistance with MediaSpace, you can open a service ticket by clicking the Request Service button at the top of the page, or you can call the IT Service Desk at 303-278-HELP (4357). Our team is ready to provide support and address any issues you may encounter.

User Guides

For comprehensive user guides on MediaSpace, including tutorials, troubleshooting tips, and best practices, please visit the Mines Help Center. Our Knowledge Base provides detailed instructions and resources to help you maximize the use of MediaSpace for creating, uploading, and sharing multimedia content. Access these guides at: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/?CategoryID=24819

 
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Related Articles (24)

MediaSpace: Analytics Basic Access
MediaSpace Analytics provides comprehensive insights into media performance and user engagement across the Kaltura platform. It offers detailed metrics and visualizations on plays, viewer technology, engagement levels, and more, enabling content creators and administrators to make data-driven decisions. By leveraging MediaSpace Analytics, users can optimize content delivery, enhance viewer experience, and strategically plan media initiatives.
MediaSpace: Adding Chapters to Videos
Using the video editor in MediaSpace allows you to trim, split, and add various enhancements to your videos. Here’s a detailed step-by-step guide on how to use the video editor, along with best practices.
MediaSpace: Adding Content into Canvas Course Media Gallery
Creating and managing course media galleries within Canvas using MediaSpace allows you to integrate and organize video content directly within your course. Here’s a step-by-step guide on how to set up and use course media galleries, along with some best practices.
MediaSpace: Analytics Tech Dashboards
The Technology Dashboard in MediaSpace provides valuable insights into how media content is being accessed and used. It includes data on user engagement, usage trends, device types, and more. Here’s a step-by-step guide on how to access and interpret the Technology Dashboard, along with examples of how this data can be used.
MediaSpace: Basic Navigation
This guide provides detailed, step-by-step instructions on navigating MediaSpace, including logging in, exploring channels, creating content, and utilizing various features such as the search function and profile settings. It aims to help users effectively manage and engage with media content on the platform.
MediaSpace: Captions
Providing accurate captions in MediaSpace helps make your videos accessible, searchable, and easy to use. MediaSpace will automatically add machine-generated captions to uploaded videos hosted in MediaSpace. You can also request machine captions for free for videos imported from other platforms such as YouTube.
MediaSpace: Captions Editor
Using the captions editor in MediaSpace allows you to edit and improve the accuracy of your video's captions. Here's a detailed step-by-step guide on how to use the captions editor, along with best practices.
MediaSpace: Channel Analytics
Accessing and interpreting channel analytics data within MediaSpace can provide insights into how your content is being used and help you make data-driven decisions to enhance viewer engagement and optimize content. Here’s a step-by-step guide on how to access and interpret these analytics, along with examples of how this data can be applied.
MediaSpace: Create and Edit Channels
Setting up and using channels in MediaSpace can help you organize and manage your video content effectively, especially for courses or departmental collections. Here’s a detailed step-by-step guide on how to set up and use channels, along with some best practices:
MediaSpace: Create and Edit Playlists
Creating and managing playlists in MediaSpace can help organize and deliver your video content more effectively. Here’s a step-by-step guide on how to set up and use playlists, along with best practices:
MediaSpace: Create and Edit Videos with Personal Capture
Using MediaSpace Capture to create and upload videos involves several steps, from downloading the software to recording and uploading your content. Here’s a comprehensive step-by-step guide to using MediaSpace Capture:
MediaSpace: Create Videos With Express Capture
Using Express Capture in MediaSpace allows you to quickly record videos directly from your web browser without needing any additional software. Here is a step-by-step guide on how to use Express Capture in MediaSpace:
MediaSpace: Creating and Managing Video Quizzes
Using video quizzes in MediaSpace is an excellent way to enhance viewer engagement, assess understanding, and collect valuable feedback directly within your video content. Here’s a detailed step-by-step guide on how to create video quizzes, along with best practices to maximize their effectiveness.
MediaSpace: Geolocation Data & Analytics
Accessing and interpreting geolocation data in MediaSpace can provide valuable insights into where your viewers are located, which can inform content distribution strategies, scheduling, and localization efforts. Here’s a step-by-step guide on how to access and interpret the geolocation data, along with examples of how this data can be applied.
MediaSpace: Introduction & Overview
Introduction to the Kaltura MediaSpace video platform