Service Description
ITS provides voice mail capability with all Mines phones. Voice mail messages can be forwarded or saved. Users have the ability to record standard, out-of-office, and extended-absence greetings. Voice mail messages can be retrieved from on or off campus. Troubleshooting and training in the use of voice mail are available.
Audience
Faculty, Staff
Service Levels
All Mines faculty and staff that have a ITS-provided phone that supports voice mail. Voice mail is operational 24/7. Voice mail support personnel are available during regular weekday business hours.
Requirements
None.
Service Charges
None.
Requesting the Service
Support can also be requested by visiting the Mines Service Center (MSC) or calling x2345 or 303-384-2345 during MSC staffed times. In this case, a Student Consultant will take your information. Or submit a service request here.
Documentation
Self-service information can be found starting at the ITS homepage http://ITS.mines.edu/