Digital Signage Issues

Service Description

Report digital sign (TV display) issues when something is not working the monitors, content players, or other distribution of streaming media. Including monitors not syncing, broadcasting, or displaying content properly or any other unexpected disruption to the content management software. 

Audience

Faculty and Staff

Service Levels

Maintenance updates and outages will be scheduled and announced in advance.

Requirements

The standard IT solution requires specific hardware. While solutions may exist to support elements such as unique hardware (e.g., touch or non-touch screens, barcode or card swipe readers, and enclosures), the use case and requirements for these instances must be determined on a per case basis.

Service Charges

Monthly services charges may apply for this service in addition to the equipment purchase.

Requesting the Service

Issues with this service can be reported here through Mines Help Center, using the “Report Issue” button located on this page.