Services A-Z (168)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access Services Key Requests

Accessibility Request

Accounts, Passwords & Access

Add Static IP Request

Advisor Agreement

Alumni Email Password Reset

Applications Manager (UC4) Support

Arthur Lakes Library Questions

Audio Visual & Classroom Technology/AV Request

Audio Visual (AV) & Podium Issues

B

Backup/Restore Request

Banner Access

Banner Enhancement/Maintenance Request

Banner Issue

Business Services Functional Support Request

C

Cabling and Wall Jack Requests

Calendar Issue

Calendar Request

Canvas 24x7 Support Request

Canvas Request

Citrix ShareFile Issue or Help

Citrix ShareFile Request

Classroom Lab Computer or Lab Printer Access Request

Classroom Lab Issue

Cloud Request - AWS Accounts

Cognos Access Request

Cognos Enhancement/Management Request

Cognos Issue

Computer Equipment Salvage Request

Computing Account Termination Request

Configure New Computer

Consultation with ITS Expert

Create Purchase Request

Custom Role (Affiliate) Account/Access Request

Cyber Infrastructure & Advanced Research Computing (CIARC) Services

Cybersecurity Issue or Concern

Cybersecurity Suggestion, Inquiry, or Request

D

Degree Works Support

Digital Signage Issues

Digital Signage Request

DocuSign Issue

DocuSign Request

Domain Name System (DNS) Change Request

Downloadable Software Information

DUO FOB Request - Multi-Factor Authentication (MFA)

Duplicate CWID Removal

E

Email / Calendar Request

Email Certificate Request

Email Issue

Email Request

ePrint Issue

EvaluationKit Issue

Event Support

Evisions FormFusion Issues

Evisions IntelleCheck Access

Exchange Email Distribution Group Request

F

Faculty Services Self-Service Banner Request

File Share, Workstation, Printer Access Modification

File Storage Access Issue (Network Drive Issue)

File Storage Quota Request

Financial Aid Questions

Firewall Exception or Change Request

Forgot Username Request

G

Gift Card Request

Google Workplace for Education Suite Questions and Support

Graduate Studies Questions

H

Hardware/Software Issue

I

I Have a Request Not Listed / I Don't See What I Need

Information Privacy Requests or Issues

Install a New Printer

Installation or Upgrade of Computer Software Request

Integration with Banner Feed Issue

Integration with Banner Request

Invoice Payment

IRSA: Cognos Data Report

IRSA: Data Coaching Request

IRSA: Data Research and Analytics

IRSA: External Public Request

IRSA: QuestionPro Survey Request

IRSA: Survey Approval Request

IRSA: Tableau Dashboard

L

Laptop Check-out & Loans

Library Remote Access Issues

Login Issue

Login/User Account Request

Logo Merchandise Purchase Request

M

Microsoft Azure Dev Tools/VMAP Issue

Microsoft Teams: Collaboration Support

Microsoft Teams: Telephone Audio Conferencing License Request

Mines Alert

Mines Facilities Management Work Order

Mines Help Center: New Enhancement, Feature, or Access

Mines Help Center: Report Issue

Mines Mobile App Issue

Mines Mobile App Suggestion or Request

Mines Online Course Development Consultation

Mines Service Center

Mines Technology Museum

Mines Website Issue

Multi-Factor Authentication (MFA) - DUO Issue

N

Network Connection & Access Issue

Network License Installation & Management

Network Port Activation

New OnBase Workflow Request

New Organization Request

New Software Purchase or Acquisition Request

O

ODS Integration Issue

ODS Integration Request

Office Copier, MFP, or Printer Issues

Office Move

Office of Research Administration (ORA) Questions

Office/Office 365 Issues

OnBase Document Request

OnBase Issues

OrePrint / OreCopy / WebPrint Issue

OrePrint Request

Other 3rd Party Application

P

PCI | Adding a Person or Device for Credit/Debit Card Processing

PCI | Internal Change to CDE

PCI | Relocating a Person or Device for Debit/Credit Card Processing

PCI | Removing a Person OR Device from Credit/Debit Card Processing

Phishing Issue

Poster Printing Request

Printing Support

Project Request

Purchase a Computer for Personal Use

Purchase a New Printer

Purchase Adobe Software / Installation Request

Purchase School Computer

R

Raise Your Hand: Student Technology

Registrar's Office Questions

Reimbursement Request

Remove Static IP Request

Report a Digital Accessibility Issue

Report BlasterBot Issue

Report Telephone Spoofing (Vishing Attacks)

Request OnBase Access

Reset Password Issue

Returning User Request [Re-enable Computing Access]

S

Security Camera Operator Request

Security Camera System Installation Request

Software License Renewal Request

Something is Not Working but Not Sure What - I Need IT Help

Student Club/Organization Event Submission

Student Org Re-Registration

T

Telecom / Voicemail Request

Telecom Service Request

Telephone Issues

Trailhead Feature or Card Suggestion

Trailhead Issue

Travel Pre-Authorization

U

Urgent: Classroom Down

Username Change Request

V

VDI Support / Help With Virtual Desktop

Virtual Labs (VL) Support

Virus/Malware Removal

Voicemail

VPN Issue

W

Web Application Issue

Web Application Request

Web Certificate Request

Website Suggestion or Request

Wireless Guest Request

Workday Login Issue

Workday User Access

Z

Zoom Video Conferencing Request

Zoom Web-based Conferencing Issue

Zoom Webinar Request