Popular Services
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT will provide employees with one of our PC or Mac standard devices.
Report issues with wired or wireless network connections.
Use this request for assistance with a software installation or upgrade.
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
All access related requests can be submitted here.
This service provides a way to request administrative privileges to a Mines-owned computer or device.
Get additional help for an existing Microsoft Office product or access additional options within Office365.
Request a new dashboard or submit a suggestion for a current dashboard.
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
Use this ticket if you need to create a new project/add new user on the Wendian HPC, or Orebits file share, as well as request troubleshooting/support on these services.
Request new digital signage content to be uploaded and displayed on campus digital displays managed through PingHD.
Email and calendar services are available to students, faculty, and staff while actively enrolled or employed at Mines. Services continue during summer breaks and periods that include study abroad, internships, sabbaticals, or extended leave.
Report connectivity issue with Xerox MFP/Copiers, or general issues other office printers.
All printer related services including support for BlasterPrint and other printer related support.