Popular Services
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Use this request for assistance with a software installation or upgrade.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
All access related requests can be submitted here.
IT will provide employees with one of our PC or Mac standard devices.
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Request a new dashboard or submit a suggestion for a current dashboard.
Report issues with wired or wireless network connections.
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
This service provides a way to request administrative privileges to a Mines-owned computer or device.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
All printer related services including support for BlasterPrint and other printer related support.
Use this request form to change your non-IT managed computer to an IT-managed computer so you can gain access to internal resources within our network. Your computer must have a supported operating system (examples: Windows 11, macOS 14). This change must be completed on campus.
Email and calendar services are available to students, faculty, and staff while actively enrolled or employed at Mines. Services continue during summer breaks and periods that include study abroad, internships, sabbaticals, or extended leave.
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
Use this service to report unexpected interruptions or other issues with Banner.
Request a data research or analytics project based on a question you are trying to answer using data.