Popular Services

IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.


Request help or feature support from Mines resident Canvas resources.


IT will provide employees with one of our PC or Mac standard devices.


Use this request for assistance with a software installation or upgrade.


All access related requests can be submitted here.


Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.


View information on software available to Mines students.


Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.


Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.


Report issues with wired or wireless network connections.


Something isn't working with a computer, peripheral, or a program.


Request a BlasterPrint printer and services or supplies


Report issue with BlasterPrint setup.


Request new or different levels of access to Banner.


This service provides a way to request administrative privileges to a Mines-owned computer or device.


All printer related services including support for BlasterPrint and other printer related support.


Let us set up and configure your new computer


Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.


Use this service report any issues using the OnBase platform by Hyland.


Report a Trailhead issue.


Request a new dashboard or submit a suggestion for a current dashboard.


Request a Network Port Activation.


Report connectivity issue with Xerox MFP/Copiers, or general issues other office printers.


Request new digital signage content to be uploaded and displayed on campus digital displays managed through PingHD.