Popular Services
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
IT will provide employees with one of our PC or Mac standard devices.
Report issues with wired or wireless network connections.
All access related requests can be submitted here.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Use this request for assistance with a software installation or upgrade.
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
This service provides a way to request administrative privileges to a Mines-owned computer or device.
Use this ticket if you need to create a new project/add new user on the Wendian HPC, or Orebits file share, as well as request troubleshooting/support on these services.
All printer related services including support for BlasterPrint and other printer related support.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
Request support, report an issue, or request an app within Office 365.