The Colorado School of Mines has access to many software titles. That software is available to the Mines community in accordance with the license agreement for each package.

Services (12)

Computer Software Installation or Upgrade Request

Use this request for assistance with a software installation or upgrade.

Google Workplace for Education Suite Questions and Support

Ask questions or request support Google Workplace for Education Suite.

Microsoft Azure Dev Tools/VMAP Issue

Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.

Microsoft Teams: Collaboration Support

Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.

Microsoft Teams: Telephone Audio Conferencing License Request

Up until October 16, 2020, Microsoft included a feature that allowed users to call into a Teams meeting using a telephone number. Use this service to request a license from IT to enable this feature for your user account.

Network License Installation & Management

Installation and updates of network (floating or shared) licenses.

Office/Office 365 Issues

Something is not working with a Microsoft Office product or Office365.

Software For Students

View information on software available to Mines students.

Software Review Request

Prior to using, installing, or purchasing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements, and best practices. Use this service to initiate that process.

Adobe Software License Purchase Request

Request access to Adobe Software including Adobe Acrobat Pro or any Adobe Creative Cloud option.

Hardware/Software Issue

Something isn't working with a computer, peripheral, or a program.

Software Renewal Request

Use this service to review existing software that was approved previously.