Use this request for assistance with a software installation or upgrade.
Something isn't working with a computer, peripheral, or a program.
Installation and updates of network (floating or shared) licenses.
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Ask questions or request support Google Workplace for Education Suite.
Get additional help for an existing Microsoft Office product or access additional options within Office365.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Use this service to request a license from IT to enable the feature allowing users to call into a Teams meeting using a telephone number for your user account.
View information on software available to Mines students.
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.