The Colorado School of Mines has access to many software titles. That software is available to the Mines community in accordance with the license agreement for each package.

Services (12)

Downloadable Software Information

Access for Downloadable Software Products.

Installation or Upgrade of Computer Software Request

You may install software using this request for a new Software Install or upgrade.

Microsoft Azure Dev Tools/VMAP Issue

Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.

Microsoft Teams: Collaboration Support

Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.

Microsoft Teams: Telephone Audio Conferencing License Request

Up until October 16, 2020, Microsoft included a feature which allowed users to call into a Teams meeting using a telephone number. Use this service to request a license from Mines to re-enable this feature for your user account.

Network License Installation & Management

Installation and updates of network (floating or shared) licenses.

New Software Purchase or Acquisition Request

Prior to purchasing or installing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements and best practices. Use this service to initiate that process. Please be prepared prior to starting the submission process, as the form requires specific pieces of information and can not be saved for retrieval and later edits.

Office/Office 365 Issues

Something is not working with a Microsoft Office product or Office365. Make sure to login as user@mines.edu and not user@mymail.mines.edu.

Purchase Adobe Software / Installation Request

Request ITS installation of Adobe Software. Instructions for purchasing Adobe Acrobat Pro or Adobe Creative Cloud.

Hardware/Software Issue

Something isn't working with a computer, peripheral, or a program.

Software License Renewal Request

Use this service to renew the license or licenses for existing software that was approved previously.