Use this request for assistance with a software installation or upgrade.
Ask questions or request support Google Workplace for Education Suite.
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Up until October 16, 2020, Microsoft included a feature that allowed users to call into a Teams meeting using a telephone number. Use this service to request a license from IT to enable this feature for your user account.
Installation and updates of network (floating or shared) licenses.
Something is not working with a Microsoft Office product or Office365.
View information on software available to Mines students.
Prior to using, installing, or purchasing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements, and best practices. Use this service to initiate that process.
Request access to Adobe Software including Adobe Acrobat Pro or any Adobe Creative Cloud option.
Something isn't working with a computer, peripheral, or a program.
Use this service to review existing software that was approved previously.