Access for Downloadable Software Products.
Ask questions or request support Google Workplace for Education Suite.
You may install software using this request for a new Software Install or upgrade.
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Up until October 16, 2020, Microsoft included a feature which allowed users to call into a Teams meeting using a telephone number. Use this service to request a license from Mines to re-enable this feature for your user account.
Installation and updates of network (floating or shared) licenses.
Prior to purchasing or installing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements and best practices. Use this service to initiate that process. Please be prepared prior to starting the submission process, as the form requires specific pieces of information and can not be saved for retrieval and later edits.
Something is not working with a Microsoft Office product or Office365.
Request ITS installation of Adobe Software. Instructions for purchasing Adobe Acrobat Pro or Adobe Creative Cloud.
Something isn't working with a computer, peripheral, or a program.
Use this service to renew the license or licenses for existing software that was approved previously.