Email and calendar services are available to students, faculty, and staff while actively enrolled or employed at Mines. Services continue during summer breaks and periods that include study abroad, internships, sabbaticals, or extended leave.
Having problems logging into a Mines computing service? (Trailhead, Email, Canvas, etc.)
NOTE: Trailhead access typically is not disabled (with email, ADIT, Canvas, etc.) after you leave Mines. Try logging in with your last known MultiPass password. If you are still having problems logging into Trailhead, use this service to report your problem.
If you are a returning user and need your Mines computing access re-enabled, please submit a "Returning User Request".
If you cannot recall your Mines username, please submit a "Forgot Username Request".
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
Request something new or different in terms of email access or accounts.
Request help configuring an email client such as Outlook, Thunderbird, Mac Mail.
Request a new shared mailbox.
Submit an issue regarding an existing Exchange or Office 365 calendar.
Submit a request for a new shared calendar or to add people to an existing shared calendar.
Service for requesting a new Exchange Distribution group. If you need to request multiple groups then please request one distribution group per service request. Please do not request a distribution group that will only nest other distribution groups.
Report messages trying to steal your information or identity. (Do NOT use for general SPAM reporting)
This service is for people with an Alumni license who have forgotten their password and need it reset.