General Help

I don't see what I need in another category or I'd like to speak with a person for help to ensure my ticket gets to the right area within ITS

Services (5)

Mines Service Center - Schedule Appointment

Use this service to schedule an appointment with an MSC consultant for remote support or our drop-off service using the "Zinnia" Lockers.

Something is Not Working but Not Sure What - I Need IT Help

Something is not working in the way I'd expect or I've experienced an interruption to an IT service.

I Have a Request Not Listed / I Don't See What I Need

Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.

Consultation with ITS Expert

I have an idea but I would like to talk to someone about it before I move forward.

Mines Service Center

IT starts here! Connect with Information & Technology Solutions in the way you want to get your support: in-person, over the phone, or right here in Mines Help Center with a Service Request.