I don't see what I need in another category or I'd like to speak with a person for help to ensure my ticket gets to the right area within ITS

Services (4)

Something is Not Working but Not Sure What - I Need IT Help

Something is not working in the way I'd expect or I've experienced an interruption to an IT service.

I Have a Request Not Listed / I Don't See What I Need

Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.

IT Service Desk

IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.

Consultation with IT Expert

I have an idea but I would like to talk to someone about it before I move forward.