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Information Security
Please click on a service title to learn more about or request an IT Security-related service.
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PCI
Services involving debit or credit card transactions at Mines.
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Services (10)
Cybersecurity Issue or Concern
Cybersecurity Issues can relate to any aspect of Information Security at Mines: From technical solutions to forensic analysis of suspicious activities to policies to investigating any other case compromising security or institutional data put at risk. Use this service to report any issues of this nature or have a similar concern addressed.
Cybersecurity Suggestion, Inquiry, or Request
The Office of Information Security within ITS works with the campus community to increase the security of the campus information infrastructure, including the data network and connected hosts. Use this service to contact the CISO if you have thoughts, ideas, or other requests you'd like to share.
Duo FOB Request - Multi-Factor Authentication (MFA)
Duo FOBs allow for use of multi-factor authentication (MFA), sometimes called two-factor authentication, which requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot log in. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
Email Certificate Request
Request a certificate that declares your emails are certified to be from you.
Firewall Exception or Change Request
Use this service to submit a proposed firewall change for CISO/Security review and implementation by ITS.
Multi-Factor Authentication (MFA) - Duo Issue
An unplanned interruption to your Mines MFA/Duo experience.
Phishing Issue
Report messages trying to steal your information or identity. (Do NOT use for general SPAM reporting)
VPN Issue
Use this service to report issues you may be having associated with Mines VPN.
Web Certificate Request
Use to create https secure web pages
Virus/Malware Removal
Report a Virus/Malware infection
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