Cybersecurity Issues can relate to any aspect of Information Security at Mines: From technical solutions to forensic analysis of suspicious activities to policies to investigating any other case compromising security or institutional data put at risk. Use this service to report any issues of this nature or have a similar concern addressed.
The Office of Information Security within ITS works with the campus community to increase the security of the campus information infrastructure, including the data network and connected hosts. Use this service to contact the CISO if you have thoughts, ideas, or other requests you'd like to share.
DUO FOBs allow for use of multi-factor authentication (MFA), sometimes called two-factor authentication, which requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot log in. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
Request a certificate that declares your emails are certified to be from you.
Use this service to submit a proposed firewall change for CISO/Security review and implementation by ITS.
An unplanned interruption to your Mines' Multifactor (also called 2-factor) Authentication experience, which can include issues with the Service Provide (DUO) directly or a lost/forgotten device.
Report messages trying to steal your information or identity. (Do NOT use for general SPAM reporting)
This self-service solution should most Mines users to get up and running without the need for submitting a ticket.
Use this service to report issues you may be having associated with Mines VPN.
Use to create https secure web pages
Report a Virus/Malware infection