My Recently Visited Services

Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.


All printer related services including support for BlasterPrint and other printer related support.


Request voice conferencing, new telephone service or a phone-related change to existing service.


Request a new web application or a change/addition to an existing web application to function within the Mines online environment.


Use this service to report difficulties or unexpected behaviors with a 3rd party integration feed from Banner or Workday.


Report a Mines Website issue.


An unplanned interruption to your Mines MFA Duo/Okta Verify experience.


Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.


Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.


Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.


Use this request for assistance with a software installation or upgrade.


Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.


Request a BlasterPrint printer and services or supplies


This service provides a way to request administrative privileges to a Mines-owned computer or device.


Use this service report any issues using the OnBase platform by Hyland.


Use this service to get assistance with any unexpected interruptions you may have using Citrix's file sharing product called ShareFile.


Report issue with BlasterPrint setup.


Request new or different levels of access to Banner.


Request a new dashboard or submit a suggestion for a current dashboard.


If you’re a student having persistent issues with your technology or need remote access to approved software, raise your hand! This service is for students to request the help you need for hardware and software assistance to continue your studies.


Request help or feature support from Mines resident Canvas resources.


Using this service and its associated form, you can report unplanned interruptions you may experience with an existing data integration with another 3rd party platform that sends or receives ODS information.