My Recently Visited Services
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Report issues with wired or wireless network connections.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Something is broken or not working in a computer lab.
All access related requests can be submitted here.
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
I have an idea but I would like to talk to someone about it before I move forward.
IT will provide employees with one of our PC or Mac standard devices.
Suggest a new feature or card to be added to Trailhead.
All printer related services including support for BlasterPrint and other printer related support.
For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.
Request a new dashboard or submit a suggestion for a current dashboard.
Use this service to get assistance with any unexpected interruptions you may have using Citrix's file sharing product called ShareFile.
Request a data research or analytics project based on a question you are trying to answer using data.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.