My Recently Visited Services
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Request assistance with using QuestionPro Survey tool or survey development.
Get additional help for an existing Microsoft Office product or access additional options within Office365.
If you'd like to see something new in Mines Help Center or require additional new access to one or more features or applications, you may submit a ticket to contact the TeamDynamix system administrators for this service.
This Mines Help Center service links to the Mines Facilities Management site for access services.
Request projects to enhance or maintain Banner usability and functionality
Cybersecurity issues can relate to any aspect of information security at Mines: From technical solutions to forensic analysis of suspicious activities to policies to investigating any other case compromising security or institutional data put at risk. Use this service to report any issues of this nature or have a similar concern addressed.
Ask questions or request support Google Workplace for Education Suite.
All printer related services including support for BlasterPrint and other printer related support.
A/V Requests related to instructional technology in classrooms, including but not limited to temporary or permanently set up multimedia equipment. ITS installs and supports classroom podiums that provide control of LCD projectors, document cameras, and presentation computers in select classrooms across campus, as well as security cameras.
Support issues directly related to Application Manager (UC4).
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Use this service to report issues you may be having associated with Mines VPN.
Something is not working in the way I'd expect or I've experienced an interruption to an IT service.
Installation and updates of network (floating or shared) licenses.
For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Request access, transfer, or build new AWS accounts for research students or staff.
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
This service is for picking up old or unwanted computer equipment.