My Recently Visited Services
All access related requests can be submitted here.
ITS processes username changes for members of the Mines community who have had a legal name change. (A username change after a name change is not required, nor is it automatic.) Username changes for people who have not had a legal name change -- that is, special or extenuating circumstances -- are decided on a case-by-case basis.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
ORA partners with campus in all business and administrative needs of Mines sponsored research. For ORA related questions, visit the ORA website or send email via ...
Suggest a new feature or card to be added to Trailhead.
Request support, report an issue, or request an app within Office 365.
Request an estimate of cost or request new wiring in support of both networking and telephone.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Use this request for assistance with a software installation or upgrade.
Request support for an upcoming office move involving telephones and/or help with technology equipment upon relocation.
Support issues directly related to Application Manager (UC4).
Report digital signage issues when something is not working the monitors, content players, or other distribution of streaming media. Including monitors not syncing, broadcasting, or displaying content properly or any other unexpected disruption to the content management software.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
This service is used to determine if additional support is needed for materials and tools in the online environment.
IT will provide employees with one of our PC or Mac standard devices.
Something is not working as you'd expect with a Mines Help Center page, feature, or component.
Use this service to report difficulties or unexpected behaviors with a 3rd party integration feed from Banner or Workday.
Request a change to an existing integration or new integration with Banner or Workday and 3rd party application for the purposes of populating data.