My Recently Visited Services
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
Use this request for assistance with a software installation or upgrade.
Something is not working as you'd expect with a Mines Help Center page, feature, or component.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
IT will provide employees with one of our PC or Mac standard devices.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
All access related requests can be submitted here.
Suggest a new feature or card to be added to Trailhead.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
I have an idea but I would like to talk to someone about it before I move forward.
Report (non-Urgent) Issues related to instructional technology in classrooms.
Request support for a 3rd-party Business Service or Application not otherwise listed.
Quickly request support with classroom technology, furniture, or supplies to keep course delivery running smoothly.
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
Service for requesting a new Exchange Distribution group. If you need to request multiple groups then please request one distribution group per service request. Please do not request a distribution group that will only nest other distribution groups.
Use this service to request a new digital workflow for use with OnBase by Hyland.
Report an issue with a web application including: Daily Blast, Excused Absence Reporting, Online Directory Search, Online PDF Directories, Vacation/Sick Leave Reporting.