My Recently Visited Services
Use this service to report issues you may be having associated with Mines VPN.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Duo FOBs allow for use of multi-factor authentication (MFA), sometimes called two-factor authentication, which requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot log in. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
I have an idea but I would like to talk to someone about it before I move forward.
Service for removing an errant duplicate CWID from Banner and other Mines' systems.
Report digital content or software at Mines that is not accessible
The PCI cardholder data environment (CDE) is comprised of. people, processes, and technologies that store, process, or transmit cardholder data or. sensitive authentication data. Use this service to initiate the review process associated with a CDE change.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
This service replaced the Laptops to Go Loan service, previously offered by the Mines Service Center, and is available for self-service in Brown Hall and Arthur Lakes Library.
Report messages trying to steal your information or identity. (Do NOT use for general SPAM reporting)
Report issues with wired or wireless network connections.
This service is to request camera visibility access for Mines Security Camera System.
Report Issue using the Zoom video conferencing platform on campus.
Degree Works is an online advising tool to help monitor students’ progress toward degree completion.
Something is broken or not working in a computer lab.
Request a certificate that declares your emails are certified to be from you.