My Recently Visited Services
Request an approval for a survey.
I have an idea but I would like to talk to someone about it before I move forward.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Report issues with wired or wireless network connections.
Degree Works is an online advising tool to help monitor students’ progress toward degree completion.
For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.
All access related requests can be submitted here.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Service for requesting a new Exchange Distribution group. If you need to request multiple groups then please request one distribution group per service request. Please do not request a distribution group that will only nest other distribution groups.
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
This service is for picking up old or unwanted computer equipment.
A Zoom Site license is in place that offers all faculty, staff, and students features available to Licensed/Pro users. This will allow you to conduct meetings with up to 300 participants.
Request a new dashboard or submit a suggestion for a current dashboard.
Something is not working in the way I'd expect or I've experienced an interruption to an IT service.
Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.
Use this service to request a new digital workflow for use with OnBase by Hyland.
Request support, report an issue, or request an app within Office 365.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Request support for an upcoming office move involving telephones and/or help with technology equipment upon relocation.