My Recently Visited Services
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
Use this request form to change your non-IT managed computer to an IT-managed computer so you can gain access to internal resources within our network. Your computer must have a supported operating system (examples: Windows 11, macOS 14). This change must be completed on campus.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
All access related requests can be submitted here.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
IT will provide employees with one of our PC or Mac standard devices.
This service provides a way to request administrative privileges to a Mines-owned computer or device.
Use this request for assistance with a software installation or upgrade.
Use this service to place Document Management configuration requests for OnBase by Hyland (formerly BDM). Note that Access requests are submitted using the separate OBase Access Request service.
Report Issue using the Zoom video conferencing platform on campus.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
Request support, report an issue, or request an app within Office 365.
Request a change to an existing integration or new integration with Banner or Workday and 3rd party application. All requests are evaluated and prioritized by application working committees. We will respond with additional questions and a proposed timeline.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
Service for requesting a new Exchange Distribution group. If you need to request multiple groups then please request one distribution group per service request. Please do not request a distribution group that will only nest other distribution groups.
Suggest a new feature or card to be added to Trailhead.