My Recently Visited Services
Request a new dashboard or submit a suggestion for a current dashboard.
All printer related services including support for BlasterPrint and other printer related support.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
All access related requests can be submitted here.
This service replaced the Laptops to Go Loan service, previously offered by the Mines Service Center, and is available for self-service in Brown Hall and Arthur Lakes Library.
Report an issue accessing your mines file storage, including missing file shares, or trouble restoring a file share.
Report issues with wired or wireless network connections.
Email and calendar services are available to students, faculty, and staff while actively enrolled or employed at Mines. Services continue during summer breaks and periods that include study abroad, internships, sabbaticals, or extended leave.
Ask questions or request support Google Workspace for Education Fundamentals
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT will provide employees with one of our PC or Mac standard devices.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Request a change to an existing integration or new integration with Banner or Workday and 3rd party application for the purposes of populating data.
Use this service to report difficulties or unexpected behaviors with a 3rd party integration feed from Banner or Workday.
Report digital signage issues when something is not working the monitors, content players, or other distribution of streaming media. Including monitors not syncing, broadcasting, or displaying content properly or any other unexpected disruption to the content management software.
Select this ticket for to request a cloud account or cloud support. If you're interested or have an existing cloud project with AWS or Google Cloud Platform, this is the ticket to submit to receive assistance from the RC team.
The Office of Information Security within ITS works with the campus community to increase the security of the campus information infrastructure, including the data network and connected hosts. Use this service to contact the CISO if you have thoughts, ideas, or other requests you'd like to share.
Request an estimate of cost or request new wiring in support of both networking and telephone.