My Recently Visited Services
This service replaced the Laptops to Go Loan service, previously offered by the Mines Service Center, and is available for self-service in Brown Hall and Arthur Lakes Library.
Quickly request support with classroom technology, furniture, or supplies to keep course delivery running smoothly.
IT will provide employees with one of our PC or Mac standard devices.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
Something is not working as expected with email. If you can't log into email, use the Login Issue service.
...Email, SPAM filtering, sending or receiving email, Outlook (or other email client program), aliases, distribution lists, etc.
Ask questions or request support Google Workspace for Education Fundamentals
Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Are you a member of the Mines community in need of assistance with specific software or tech services?
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.
Use this service to report an issue where DocuSign is not working as expected.
Requests for additional security camera locations.
The PCI cardholder data environment (CDE) is comprised of. people, processes, and technologies that store, process, or transmit cardholder data or. sensitive authentication data. Use this service to initiate the review process associated with a CDE change.
This service is to request camera visibility access for Mines Security Camera System.
This Mines Help Center service links to the Mines Facilities Management site for access services.
All access related requests can be submitted here.
Request support, report an issue, or request an app within Office 365.
Installation and updates of network (floating or shared) licenses.