My Recently Visited Services
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.
This service is to request camera visibility access for Mines Security Camera System.
This service provides a way to request administrative privileges to a Mines-owned computer or device.
Use this service to place Document Management configuration requests for OnBase by Hyland (formerly BDM). Note that Access requests are submitted using the separate OBase Access Request service.
Use this service to request a new digital workflow for use with OnBase by Hyland.
Report a Virus/Malware infection
IT will provide employees with one of our PC or Mac standard devices.
Something is broken or not working in a computer lab.
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Request access, transfer, or build new AWS accounts for research students or staff.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Event audio visual (AV) support on campus for upcoming and current events.
Use this request for assistance with a software installation or upgrade.
Use this service to report unexpected interruptions or other issues with Banner.
Ask questions or request support Google Workspace for Education Fundamentals
Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.