My Recently Visited Services

Support issues directly related to Application Manager (UC4).

Use this service to submit a proposed firewall change for CISO/Security review and implementation by ITS.

Remove a previously assigned static IP address.

Request to print a poster using one of ITS's large format poster plotter printers located in the Mines Service Center main office in CTLM 156.

Use this service to report unexpected interruptions or other issues with Banner.

Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.

DUO FOBs allow for use of multi-factor authentication (MFA), sometimes called two-factor authentication, which requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot log in. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.

For Graduate Studies related questions, visit the Graduate Studies website or send email via ...

Let us set up and configure your new computer

Purchase merchandise for your organization.

This service is for any questions or concerns regarding the use, control or disclosure of personal information. This is not for technical requests for systems, but rather for questions, concerns, or incidents around privacy rights and related compliance requirements.

Degree Works is an online advising tool to help monitor students’ progress toward degree completion.

For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.

Request new digital signage content to be uploaded and displayed on campus digital displays managed through PingHD.

Submit a request for a new shared calendar or to add people to an existing shared calendar.

Request a Network Port Activation.

Report issues with using the EvaluationKit service

Installation and updates of network (floating or shared) licenses.

Suggest or request a new Mines Mobile App feature.

Service for removing an errant duplicate CWID from Banner and other Mines' systems.

Report an issue with a web application including: Daily Blast, Excused Absence Reporting, Online Directory Search, Online PDF Directories, Vacation/Sick Leave Reporting.

Prior to purchasing or installing software, a review process is required to ensure that software used at Mines complies with a variety of Mines policies, requirements and best practices. Use this service to initiate that process. Please be prepared prior to starting the submission process, as the form requires specific pieces of information and can not be saved for retrieval and later edits.