My Recently Visited Services

Use this service to connect with staff in the Registrar's Office to help you with your academic issues or inquiries such as enrollment verification letters, official transcript requests, registration help, graduation audits, and various academic forms.

Static IP addresses are needed for certain equipment

This service replaced the Laptops to Go Loan service, previously offered by the Mines Service Center, and is available for self-service in Brown Hall and Arthur Lakes Library.

Request a new dashboard or submit a suggestion for a current dashboard.

Something isn't working with a computer, peripheral, or a program.

Report (non-Urgent) Issues related to instructional technology in classrooms.

The Mines Registrar's office can help with needs regarding Faculty Services in Banner.

Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.

Request new digital signage content to be uploaded and displayed on campus digital displays managed through PingHD.

Request a Network Port Activation.

Ask questions or request support Google Workplace for Education Suite.

All things telephone, including office phones, conference phones, fax lines, red phones, blue emergency phones and voicemail.

Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.

Installation and updates of network (floating or shared) licenses.

Suggest a new feature or card to be added to Trailhead.

Report an issue with a web application including: Daily Blast, Excused Absence Reporting, Online Directory Search, Online PDF Directories, Vacation/Sick Leave Reporting.

IT will provide employees with one of our PC or Mac standard devices.

ITS processes username changes for members of the Mines community who have had a legal name change. (A username change after a name change is not required, nor is it automatic.) Username changes for people who have not had a legal name change -- that is, special or extenuating circumstances -- are decided on a case-by-case basis.

Report issues logging in to or accessing Workday applications.

Report a Mines Website issue.

Something is not working as you'd expect with a Mines Help Center page, feature, or component.

Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.

Request support for use of the VMware Horizon virtual desktop.

Request a certificate that declares your emails are certified to be from you.

The RC team supports advanced computation research at Mines.