My Recently Visited Services
Report messages trying to steal your information or identity. (Do NOT use for general SPAM reporting)
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
Request access, transfer, or build new AWS accounts for research students or staff.
Report issues with wired or wireless network connections.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
This Mines Help Center service links to the Mines Facilities Management site for access services.
Request a data research or analytics project based on a question you are trying to answer using data.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
A Zoom Site license is in place that offers all faculty, staff, and students features available to Licensed/Pro users. This will allow you to conduct meetings with up to 300 participants.
Report Issue using the Zoom video conferencing platform on campus.
Request assistance with using QuestionPro Survey tool or survey development.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Request an estimate of cost or request new wiring in support of both networking and telephone.
This service is for picking up old or unwanted computer equipment.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
ORA partners with campus in all business and administrative needs of Mines sponsored research. For ORA related questions, visit the ORA website or send email via ...
Use this request for assistance with a software installation or upgrade.
Use this ticket if you need to create a new project/add new user on the Wendian HPC, or Orebits file share, as well as request troubleshooting/support on these services.
Cybersecurity issues can relate to any aspect of information security at Mines: From technical solutions to forensic analysis of suspicious activities to policies to investigating any other case compromising security or institutional data put at risk. Use this service to report any issues of this nature or have a similar concern addressed.
MediaSpace is the platform for creating, uploading and sharing videos and other media at Mines.