My Recently Visited Services
IT will provide employees with one of our PC or Mac standard devices.
Ask questions or request support Google Workspace for Education Fundamentals
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
Degree Works is an online advising tool to help monitor students’ progress toward degree completion.
All access related requests can be submitted here.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
Select this ticket for to request a cloud account or cloud support. If you're interested or have an existing cloud project with AWS or Google Cloud Platform, this is the ticket to submit to receive assistance from the RC team.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
Report digital content or software at Mines that is not accessible
This service is for any questions or concerns regarding the use, control or disclosure of personal information. This is not for technical requests for systems, but rather for questions, concerns, or incidents around privacy rights and related compliance requirements.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
This Mines Help Center service links to the Mines Facilities Management site for access services.
This service replaced the Laptops to Go Loan service, previously offered by the Mines Service Center, and is available for self-service in Brown Hall and Arthur Lakes Library.
Report Issue using the Zoom video conferencing platform on campus.
Request support, report an issue, or request an app within Office 365.
Email and calendar services are available to students, faculty, and staff while actively enrolled or employed at Mines. Services continue during summer breaks and periods that include study abroad, internships, sabbaticals, or extended leave.
A Zoom Site license is in place that offers all faculty, staff, and students features available to Licensed/Pro users. This will allow you to conduct meetings with up to 300 participants.