My Recently Visited Services

Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.


If you'd like to see something new in Mines Help Center or require additional new access to one or more features or applications, you may submit a ticket to contact the TeamDynamix system administrators for this service.


All access related requests can be submitted here.


Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.


Request new or different levels of access to Banner.


Suggest a new feature or card to be added to Trailhead.


Request support, report an issue, or request an app within Office 365.


Request support for an upcoming office move involving telephones and/or help with technology equipment upon relocation.


An unplanned interruption to your Mines MFA Duo/Okta Verify experience.


All printer related services including support for BlasterPrint and other printer related support.


Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.


Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.


Request help or feature support from Mines resident Canvas resources.


Report a Trailhead issue.


IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.


ORA partners with campus in all business and administrative needs of Mines sponsored research. For ORA related questions, visit the ORA website or send email via ...


Use this service to get assistance with any unexpected interruptions you may have using Citrix's file sharing product called ShareFile.


Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.


Alumni Email Access request for alumna/alumnus who do not currently have Mines email access.
Recent/upcoming graduates who have active Mines email access: follow the process detailed in the Alumni Email offer email that was sent to your Mines email address.


Use this request for assistance with a software installation or upgrade.


The PCI cardholder data environment (CDE) is comprised of. people, processes, and technologies that store, process, or transmit cardholder data or. sensitive authentication data. Use this service to initiate the review process associated with a CDE change.


Report issue with BlasterPrint setup.


I have an idea but I would like to talk to someone about it before I move forward.


Service for removing an errant duplicate CWID from Banner and other Mines' systems.