My Recently Visited Services
Use this service to report unexpected interruptions or other issues with Banner.
IT will provide employees with one of our PC or Mac standard devices.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
Report an issue accessing your mines file storage, including missing file shares, or trouble restoring a file share.
Report issues with wired or wireless network connections.
Request a change to an existing integration or new integration with Banner or Workday and 3rd party application for the purposes of populating data.
Service for requesting a new Exchange Distribution group. If you need to request multiple groups then please request one distribution group per service request. Please do not request a distribution group that will only nest other distribution groups.
Get additional help for an existing Microsoft Office product or access additional options within Office365.
Duo FOBs allow for use of multi-factor authentication (MFA), sometimes called two-factor authentication, which requires the use of a physical device in addition to a password when logging into an account. Without both factors – the device and the password – you cannot log in. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
IT starts here! Connect with Information Technology in the way you want to get your support: in-person, chat, phone, or right here via IT Service Desk, with a Service Request ticket.
An unplanned interruption to your Mines MFA/Duo experience.
A/V Requests related to instructional technology in classrooms, including but not limited to temporary or permanently set up multimedia equipment. ITS installs and supports classroom podiums that provide control of LCD projectors, document cameras, and presentation computers in select classrooms across campus, as well as security cameras.
Ask questions or request support Google Workplace for Education Suite.
Request access, transfer, or build new AWS accounts for research students or staff.
Request support for an upcoming office move involving telephones and/or help with technology equipment upon relocation.