My Recently Visited Services
Request support for an upcoming office move involving telephones and/or help with technology equipment upon relocation.
Report issues with wired or wireless network connections.
Use this service to request Access to the Hyland OnBase platform at Mines. Once the system is live, all requests will be facilitated directly through OnBase.
Request a new dashboard or submit a suggestion for a current dashboard.
Request Access to the CItrix ShareFile platform for you and/or your department.
Use this service to report an issue with Microsoft Azure Dev Tools (Formerly Imagine) or VMAP. The Mines subscription gives students access to download select academic Microsoft software applications for free or at a reduced cost.
Report digital signage issues when something is not working the monitors, content players, or other distribution of streaming media. Including monitors not syncing, broadcasting, or displaying content properly or any other unexpected disruption to the content management software.
Report an issue accessing your mines file storage, including missing file shares, or trouble restoring a file share.
This service is used to determine if additional support is needed for materials and tools in the online environment.
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Request to print a poster using one of IT's large format poster plotter printers located in the Mines IT Service Desk in CTLM 156.
Request access, transfer, or build new AWS accounts for research students or staff.
MediaSpace is the platform for creating, uploading and sharing videos and other media at Mines.
For campus facilities-related issues visit the Facilities Management website or submit a work order request, using FAMIS.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.
Request an approval for a survey.
Request help with digital accessibility testing, training, or remediation
Use this request for assistance with a software installation or upgrade.