My Recently Visited Services
Use this service when you need to submit an IT-related request, but don't see a service listed in Mines Help Center that fits the description of the service that you need from ITS.
Use this service to report issues you may be having associated with Mines VPN.
Suggest or request a new feature to be added to the Mines web site. This includes requests for WordPress access.
Support issues directly related to Application Manager (UC4).
Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Ask questions or request support Google Workspace for Education Fundamentals
An unplanned interruption to your Mines MFA Duo/Okta Verify experience.
Projects normally are started to address a business need or issue. They can be significant requests that will use substantial resources and time, like implementing a new application or system.
Report digital content or software at Mines that is not accessible
Report issues with wired or wireless network connections.
Request assistance with using QuestionPro Survey tool or survey development.
Request new digital signage content to be uploaded and displayed on campus digital displays, request help with the digital signage system, add or remove user permissions from the system, or request a new digital sign on campus.
All access related requests can be submitted here.
Event audio visual (AV) support on campus for upcoming and current events.
Request a certificate that declares your emails are certified to be from you.
Use this service to report difficulties or unexpected behaviors with a 3rd party integration feed from Banner or Workday.
This service provides a way to request administrative privileges to a Mines-owned computer or device.