Updating...
Help Center Portals:
MAPS
|
Information Technology Solutions
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
ITS Portal
Sign In
Search
Mines Help Center
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Computers, Devices, & Connectivity
Computers, Devices, & Connectivity
ITS provides support for maintenance and troubleshooting for desktop and laptop computers, smartphones, tablets, printers, and other technology peripherals. We can also assist you with virus and malware removal.
Categories (7)
Printing
Buying a printer, installing a printer, using existing print services.
Expand
Networking
Knowledge related to the Mines campus network, both wired and wireless (including CSM Wireless, Eduroam, and CSM Guest) as well as information pertaining to connecting to the campus network from off-campus using VPN.
Expand
Telephones and Voicemail
Information about phone, voicemail, phone conferencing, speech automated directory...
Expand
Mac OS
Knowledge Related to Mac use at Mines.
Expand
Windows
Knowledge Related to Microsoft Windows use at Mines.
Expand
Linux
Knowledge Related to Linux use at Mines.
Expand
Files & File Sharing
This category contains articles with information on how to share files across the network, across various devices, as well as file storage and retrieval details.
Expand
Articles (10)
Accessing Library Resources (Journals, Databases) from Off Campus
Tips for accessing journals and research databases from off campus.
Can I buy computer hardware at reduced prices through Mines?
This article offers guidance regarding educational discounts on computer hardware through either the Mines Bookstore or other vendors.
Can I run more than one Operating System on my computer?
Most computers can be configured to run more than one operating system. Windows, macOS, and Linux (or multiple copies of each) can happily coexist on one physical computer. There are two basic strategies available for installing multiple operating systems on a single computer..
Career Day 2022 Help: How to Use the Virtual Platform
This article will guide students (job-seekers) through the use of the virtual Career Fair application, which will be utilized by the Colorado School of Mines Career Center to host a remote version of Mines Career Day.
Classroom Podium Troubleshooting
Public knowledge for Podium PC Troubleshooting
Computer monitors are on the wrong side.
On both our Windows and Linux lab machines, the monitor arrangement can be adjusted by end users.
Digital Signage Information at Mines
Learn about the use of large flat panel display monitors as information and way-finding mechanisms in this general use help article.
Laptop Kiosk FAQ
Laptop Kiosk and Loaner Laptop Frequently Asked Questions.
Laptop Kiosk Terms of Use
Terms and Conditions for the use of the laptop dispensing self-service kiosks
Microphone Belt Troubleshooting
Search this category
Search
Additional Resources
Popular Articles
Can I run more than one Operating System on my computer?
VPNs and Global Protect | Learn More
Okta password
How do I access my files on a network drive such as Z: or Y:?
Global Protect - Windows 10 VPN Installation and Troubleshooting Guide
Recent Articles
Using Generative AI tools with your Mines account
VDI Installation Instructions: Mac 10.14
VDI Installation Instructions: Windows 10
How do I unsubscribe or subscribe to the Daily Blast Supplemental distribution group?
Cloud VDI (from physical labs)
Popular Tags
DUO
(12)
PhishingTest
(11)
MFA
(10)
CampusPrinting
(8)
Canvas
(8)
Linux
(8)
OrePrint
(8)
Windows
(7)
Workday
(7)
Email
(6)