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Multi-factor authentication (MFA) makes accounts more secure by requiring approval via a second method (generally a mobile phone) to log into particular, critical services. DUO is the system by which Mines allows for multi-factor authentication. Use this Request Service to order new activations, FOB keys, or hardware tokens. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.

DUO Universal prompt inside of Okta (enrollment)

Forget DUO settings on remembered devices.

Choose a different method to approve your DUO login

Add, or manage devices after enrollment to DUO MFA.

This article explains how to activate DUO on a new phone.

This article contains instructions to fix the issue where only a gray-box appears when users try to authenticate to a Mines-owned website on their iPhone.

This article will instruct users on how to find and download the DUO app onto their mobile device (phone, tablet, etc.)

On occasion, your Duo hardware fob device might become out-of-sync with what Duo expects. The symptoms of this is the frustrating, "Invalid code" message and the failure of your login attempt. It is easy to fix, however.

How to initiate and authenticate using DUO a sftp/scp session

This article provides guidance for anyone concerned about traveling abroad and still being able to access Mines systems requiring Multi-Factor Authentication (MFA).