Connecting to eduroam

For visual demonstrations on how to connect to EduRoam on various devices, please see the videos below 

Before you can connect a computer to eduroam you need to install your unique profile which can be downloaded from:, it’s highly advised you install the profile before departing on a trip.

For Android smartphones, the eduroam CAT app must be installed first from the Play Store or, afterward, connect to the eduroam network and login into the app.

To use eduroam, connect to the eduroam wireless network at a participating institution and enter your full qualified username, e.g., and your MultiPass password (also used for your email and Trailhead account).

For more general information on eduroam please go to

Please note: not all devices support connecting to EduRoam, as it requires the device to input both a username and password to authenticate. If your device does not support this, try connecting to CSMWireless by following the intructions found here

Connecting via Ethernet in Mines Residence buildings? You will need to register your device with Netreg by following the instructions found here 


Password caching in eduroam sometimes causes problems or lockouts when changing your MultiPass. Depending on the device this can be particularly tricky as some devices will fail to connect to eduroam and then try the next available network (CSMwireless). If the device is registered everything looks good to the user unless they happen to look at which network they are using. If you are experiencing this problem, please check the solutions below:

  • Start up your Keychain Access app, found in your Mac’s Applications > Utilities menu.
  • Search all entries for the term “eduroam” (without quotes).
  • Double-click on the eduroam entry to show attributes (alternatively, right-click on the eduroam entry and click Get Info).
  • Click Show password (authenticate as needed to proceed).
  • Change the password to your new MultiPass one.
  • Save these changes. You should now be able to connect to the eduroam network successfully.


Video Demonstrations for Connecting to EduRoam:






Article ID: 71706
Fri 2/8/19 9:47 AM
Mon 9/19/22 3:14 PM

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