Recently Modified Articles

A step-by-step tutorial on how to download the Virtual Desktop Interface complete with video and screen shots.
Step by step tutorial to download the Virtual Desktop Interface (VDI) for a Windows 10 PC complete with a help video and screen shots.
There are several ways to connect a Mac to a printer on the Mines network. Here are two that work well for most Mac computers on campus.
Information & Technology Solutions (ITS) is pleased to announce this service in response to student demand for a “Mines email address for life.” But be aware: Setting up your new Alumni email address will require your deliberate action and attention prior to departure.
Schedule of when upcoming and prior Canvas courses are available to access.
This document will quickly walk-through the self-service enrollment process for MFA (Multi-Factor Authentication) available at The vendor being used to provide this service to Mines is Duo Security.
If you are prepared to request a new software purchase at Mines, you may use the New Software Request (pilot) Service to begin the submission process. If you would like to review the form questions in the process to better understand the information required prior to submitting your request, you may use the PDF version which accompanies this article.
Not sure which Software option to choose? No problem! We've put this guide together to help you select the software service that fits you best.
Defining what a support scam is and what to do if there is a possible support scam.
Attackers and scammers often look for ways to steal email addresses, passwords, and other sensitive information.
Guide to using the Phish Alert button that you may see in Exchange Online / Outlook
Mines reserves the right to terminate email and other accounts (among them MultiPass) as soon as any student or employee separates from the institution. In theory, that could be the same day the individual officially leaves Mines, so plan accordingly.
The Security Operation Center (SOC) monitors, assesses, and defends against cybersecurity threats on the Mines’ network.
Installation, troubleshooting, and background for Mines' Remote Access (VPN).
This KB article is to help users print during the PrintNightmare Situation
Setting up the Apple Time Capsule on your home network is generally easy and straightforward -- as is usually the case with Apple products. However, when Time Capsule is attached to the Mines campus network, unforeseen problems arise. This is a guide to setting up Time Capsule on the Mines network in an approved, and secure, fashion.
In this Step-by-Step guide, we review How to use the screen utility on a Linux Machine to remotely run a script and disconnect from the remote computer.