- Knowledge Base
- Software
A list of all software existing at Mines, alphabetized by title.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This document will quickly walk-through the self-service enrollment process for MFA (Multi-Factor Authentication) available at
https://mfa.mines.edu/. The vendor being used to provide this service to Mines is Duo Security.
- Knowledge Base
- Information Security
This article goes over the red flags from the March 2021 FA&O phishing test.
- Knowledge Base
- Information Security
This article goes over the red flags from the March 2021 Student phishing test.
- Knowledge Base
- Business & Administrative Services
ITS centrally managed systems & servers.
- Knowledge Base
- Software
- Microsoft Teams
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a dynamic, chat-based environment. It’s part of your school-sponsored Office365 at Mines account.
- Knowledge Base
- Project & Portfolio Management
Instructions for submitting a new Project Request with the Project and Change Management Office (PCMO)
- Knowledge Base
- Computers, Devices, & Connectivity
- Files & File Sharing
- Knowledge Base
- Computers, Devices, & Connectivity
Laptop Kiosk and Loaner Laptop FAQ
- Knowledge Base
- Computers, Devices, & Connectivity
Terms and Conditions for the Laptop Kiosks
- Knowledge Base
- Computers, Devices, & Connectivity
- Networking
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article will instruct users on how to find and download the DUO app onto their mobile device (phone, tablet, etc.)
- Knowledge Base
- Computers, Devices, & Connectivity
- Networking
Step-by-step instructions about how to map your Z:, Y: or I: file shares on a MacOS computer
- Knowledge Base
- Teaching & Learning
Use this article to find out information on Live Lecture Capture within the Mines classrooms. Step-by-step instructions include:
Basic Instructions, Detailed Instructions, Uploading Zoom Recording to Canvas, Using the Document Camera, Using my own computer, Sharing my screen, Troubleshooting
- Knowledge Base
- Logins & User Accounts
How to set your campus Preferred First Name.
- Knowledge Base
- Software
Administered by Human Resources, Percipio (formerly known as Skillsoft offers thousands of courses, videos, and books at no fee for active Mines faculty, staff, and students. Learn more.
- Knowledge Base
- Software
Workshop page for Office365 Tips and Tricks for using Excel session held on October 15, 2019 from 9:40 am – 10:40 am. This session was part of a professional development series sponsored by Administrative Faculty Council leading up to the Annual Fall Luncheon.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
On occasion, your Duo hardware fob device might become out-of-sync with what Duo expects. The symptoms of this is the frustrating, "Invalid code" message and the failure of your login attempt. It is easy to fix, however.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
Multi-factor authentication (MFA) makes accounts more secure by requiring approval via a second method (generally a mobile phone) to log into particular, critical services. DUO is the system by which Mines allows for multi-factor authentication. Use this Request Service to order new activations, FOB keys, or hardware tokens. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
ITS has found script blockers in Browsers make it look like the user is being challenged by DUO even if they are not enrolled.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
How to initiate and authenticate using DUO a sftp/scp session
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article provides guidance for anyone concerned about traveling abroad and still being able to access Mines systems requiring Multi-Factor Authentication (MFA).
- Knowledge Base
- Teaching & Learning
- Canvas
Schedule of when upcoming and prior Canvas courses are available to access.
- Knowledge Base
- Information Security
This article goes over the red flags from the February 2021 phishing test.