Recently Modified Articles

A list of all software existing at Mines, alphabetized by title.
This document will quickly walk-through the self-service enrollment process for MFA (Multi-Factor Authentication) available at The vendor being used to provide this service to Mines is Duo Security.
This article goes over the red flags from the March 2021 FA&O phishing test.
This article goes over the red flags from the March 2021 Student phishing test.
ITS centrally managed systems & servers.
Microsoft Teams at Mines lets faculty, staff, and students collaborate in a dynamic, chat-based environment. It’s part of your school-sponsored Office365 at Mines account.
Instructions for submitting a new Project Request with the Project and Change Management Office (PCMO)
Laptop Kiosk and Loaner Laptop FAQ
Terms and Conditions for the Laptop Kiosks
This article will instruct users on how to find and download the DUO app onto their mobile device (phone, tablet, etc.)
Step-by-step instructions about how to map your Z:, Y: or I: file shares on a MacOS computer
Use this article to find out information on Live Lecture Capture within the Mines classrooms. Step-by-step instructions include:
Basic Instructions, Detailed Instructions, Uploading Zoom Recording to Canvas, Using the Document Camera, Using my own computer, Sharing my screen, Troubleshooting
How to set your campus Preferred First Name.
Administered by Human Resources, Percipio (formerly known as Skillsoft offers thousands of courses, videos, and books at no fee for active Mines faculty, staff, and students. Learn more.
Workshop page for Office365 Tips and Tricks for using Excel session held on October 15, 2019 from 9:40 am – 10:40 am. This session was part of a professional development series sponsored by Administrative Faculty Council leading up to the Annual Fall Luncheon.
On occasion, your Duo hardware fob device might become out-of-sync with what Duo expects. The symptoms of this is the frustrating, "Invalid code" message and the failure of your login attempt. It is easy to fix, however.
Multi-factor authentication (MFA) makes accounts more secure by requiring approval via a second method (generally a mobile phone) to log into particular, critical services. DUO is the system by which Mines allows for multi-factor authentication. Use this Request Service to order new activations, FOB keys, or hardware tokens. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
ITS has found script blockers in Browsers make it look like the user is being challenged by DUO even if they are not enrolled.
How to initiate and authenticate using DUO a sftp/scp session
This article provides guidance for anyone concerned about traveling abroad and still being able to access Mines systems requiring Multi-Factor Authentication (MFA).
Schedule of when upcoming and prior Canvas courses are available to access.
This article goes over the red flags from the February 2021 phishing test.