Reference Guide for New Mines Faculty
Need Technology Help? Contact the IT Service Desk
- In-Person: CTLM Building, room 156A
- Hours: Weekdays 7:30am - 9pm; Weekends 9am - 5pm
- Phone: 303-278-HELP (4357)
- Online: helpcenter.mines.edu
Information Technology Customer Experience (ITCX) Team
- Supports faculty with instructional and business technology to enhance teaching, research, and administrative work.
- Provides hands-on technology training and resources to help faculty make the most of Mines-supported tools.
- Promotes and supports digital accessibility to create inclusive learning and working environments.
- Guides the adoption and effective use of accessible technologies, services, and solutions across campus.
- Website: www.mines.edu/itcx/
On-Site Support Team
Supports all classroom technology at Mines.
- Call 303-278-HELP (4357) for immediate support.
Research Computing Team
- High-Performance Computing (HPC)
- Data transfer services.
- High-capacity storage options to support your research and teaching goals.
- Website: rc.mines.edu
Computer Labs
Mines provides computer labs across campus equipped with specialized software and resources that faculty can incorporate into their pedagogy.
Access Email and Other Campus Tools at my.mines.edu
Log into my.mines.edu with your Mines username and password to access your email, Office365, and other key campus systems including, but not limited to:
- Canvas: Your central platform for managing courses. Use it to share materials, post announcements, organize assignments, grade student work, and communicate with your class, whether in-person or online.
- Trailhead: The administrative portal where you access class rosters, enter final grades, manage advising, and handle other academic and administrative responsibilities.
- BlasterPrint: The campus-wide printing service available to both students and faculty. Upload your files online and release them at printers across campus using your Mines credentials. Faculty and staff receive unlimited printing for work-related purposes.
Connect to Campus Wi-Fi
Mines is in the middle of a campus-wide Network Modernization Project, which means you’ll see multiple Wi-Fi networks across campus. Use the guide below to figure out which network to use and when, dependent on your building and device. You’ll find the instructions to connect to any of these networks at it.mines.edu/getting-started
- Mines: Use in all campus buildings that have been upgraded.
- Mines-Legacy: Use in buildings that haven’t been upgraded yet.
- Eduroam: Use at Mines and at other participating institutions and organizations while traveling. This network is great for research travel and conference visits.
- Mines-Guest: For short-term visitor use. (Not recommended for Mines faculty)
Need to Use Virtual Private Network (VPN)?
Microsoft OneDrive
Faculty receive 5 TB of cloud storage through OneDrive. It’s the recommended solution for securely backing up files, replacing USB drives or personal cloud accounts, and provides easy access from anywhere.
Microsoft Teams & SharePoint
Microsoft Teams and SharePoint offer shared cloud storage and collaboration tools for departments, research groups, and project teams. Use them to manage documents, streamline communication, and work together more effectively.
MediaSpace
MediaSpace is a comprehensive video platform that enhances teaching and learning experiences by providing tools for creating, managing, and sharing multimedia content.
- Lecture Capture and Media Management.
- Interactive learning tools such as like quizzes, video annotations, and discussions.
BlasterPrint Map
