Help Using Mines Help Center

Get support using Mines Help Center, which can include issues with the application used for both the Project Management (PPM) and the IT Service Management (ITSM) Ticketing system. Request assistance with usage or access.

Services (3)

Mines Help Center: Report Issue

Something is not working as you'd expect with a Mines Help Center page, feature, or component.

Report BlasterBot Issue

Use this service to report unexpected issues experienced using BlasterBot, the ITS chatbot powered by Ivy.ai.

Mines Help Center: New Enhancement, Feature, or Access

If you'd like to see something new in Mines Help Center or require additional new access to the software appliance, you may submit a ticket to contact the ITS system administrators for this service.