Logins & User Accounts

Computing accounts are available to all Mines students, faculty, and staff while they are actively enrolled or employed at the university. These services continue during summer breaks and over other periods that may include normal school holidays, study abroad, internships, sabbaticals or extended leave. Special arrangements may need to be made during the semester or longer absences from campus, or any time official records may indicate inactive employment or academic status.

Articles (17)

Pinned Article New Mines Accounts and my.mines.edu (Okta) User Guide

An overview of my.mines.edu, our single sign-on (SSO) platform, powered by Okta.

Controlled Access of Admin Rights FAQ

This article provides answers to common questions regarding the removal of local administrative privileges for Mines-managed computers.

Google Chrome Version 80 Known Login Issue

***NOTICE FOR END USERS***
Starting the week of February 17th, 2020 if end users are not able to successfully authenticate using single sign-on (SSO) solutions, such as Mines MultiPass. This article provides workaround options and more detailed information.

How to Access AWS Accounts with SSO via Console and Local CLI

This article will help you navigate accessing Amazon AWS SSO access to AWS accounts using your Mines credential. This guide will also help go through how to access your Access Key ID and Secret Access Key for CLI access.

How to Access AWS Console and AWS CLI CloudShell via SSO

If CloudShell does not meet your requirements and you need to run AWS CLI from a local system please submit a request through the help center at Cloud Request - AWS Accounts. Choose the General AWS Support option and let us know that you need assistance accessing the AWS CLI locally.

How To Set Your Preferred First Name

How to set your campus Preferred First Name.

IT Faculty & Staff Account Access Removal - Procedures

This article covers the removal of user access for normal employee terminations, which are voluntary in nature. Since user account removal can vary based on role, more specific procedures can be found within to address each specific type of user account.

Login Error: "Login Failure: Cannot locate KDC"

Use your Mines username (not your email address) for logging into Canvas and other similar Mines login services.

Step-by-Step: How to properly use an administrator account on a Microsoft Windows computer.

Step-by-Step: How to properly use a local administrator account on a Microsoft Windows computer

Using your phone number for password reset notifications

Password reset with Okta phone number.

What are account quotas?

Quotas are storage limits set for various Mines systems used by faculty, staff, and students. What are the quotas for various Mines systems? How do you check whether you're approaching yours?

When Will my Email (or Other) Mines Computing Access Expire and Be Removed?

Mines reserves the right to terminate email and other accounts (among them MultiPass) as soon as any student or employee separates from the institution. In theory, that could be the same day the individual officially leaves Mines, so plan accordingly.

Mines Computing Account Removal Information

This article pertains to the removal of multipass and other computing accounts that may directly or indirectly be provisioned by IT.