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- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
Multi-factor authentication (MFA) makes accounts more secure by requiring approval via a second method (generally a mobile phone) to log into particular, critical services. DUO is the system by which Mines allows for multi-factor authentication. Use this Request Service to order new activations, FOB keys, or hardware tokens. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
DUO Universal prompt inside of Okta (enrollment)
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
Forget DUO settings on remembered devices.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
Choose a different method to approve your DUO login
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
Add, or manage devices after enrollment to DUO MFA.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article explains how to activate DUO on a new phone.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article contains instructions to fix the issue where only a gray-box appears when users try to authenticate to a Mines-owned website on their iPhone.
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article will instruct users on how to find and download the DUO app onto their mobile device (phone, tablet, etc.)
- Knowledge Base
- Information Security
- Multi Factor Authentication (MFA)
This article provides guidance for anyone concerned about traveling abroad and still being able to access Mines systems requiring Multi-Factor Authentication (MFA).