This article will instruct users on how to find and download the DUO app onto their mobile device (phone, tablet, etc.)
Add, or manage devices after enrollment to DUO MFA.
ITS has found script blockers in Browsers make it look like the user is being challenged by DUO even if they are not enrolled.
This article contains instructions to fix the issue where only a gray-box appears when users try to authenticate to a Mines-owned website on their iPhone.
Choose a different method to approve your DUO login
Forget DUO settings on remembered devices.
This document will quickly walk-through the self-service enrollment process for MFA (Multi-Factor Authentication) available at
https://mfa.mines.edu/. The vendor being used to provide this service to Mines is Duo Security.
This article provides guidance for anyone concerned about traveling abroad and still being able to access Mines systems requiring Multi-Factor Authentication (MFA).
DUO Universal prompt inside of Okta (enrollment)
This article explains how to activate DUO on a new phone.
How to initiate and authenticate using DUO a sftp/scp session
Multi-factor authentication (MFA) makes accounts more secure by requiring approval via a second method (generally a mobile phone) to log into particular, critical services. DUO is the system by which Mines allows for multi-factor authentication. Use this Request Service to order new activations, FOB keys, or hardware tokens. To report lost / stolen devices or if you need a temporary bypass, please use the MFA Issues Form.
On occasion, your Duo hardware fob device might become out-of-sync with what Duo expects. The symptoms of this is the frustrating, "Invalid code" message and the failure of your login attempt. It is easy to fix, however.