Updating...
Help Center Portals:
MAPS
|
Information Technology Solutions
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
ITS Portal
Sign In
Search
Mines Help Center
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Business & Administrative Services
Business & Administrative Services
Banner, Web, Trailhead, Cognos and third-party cloud services and support are found here.
Categories (3)
OnBase
Knowledge and How-To information about OnBase by Hyland.
Expand
Banner
Expand
Web, Trailhead, and Mines Mobile
Expand
Articles (5)
Cognos Error: Browser Issue for 'My Funds' and Other Reports
Using the latest version of Mozilla Firefox to run Cognos reports results in multiline error message referring to javascript startup blocks.
Cognos Report Documentation: Add a Comment or Note to an Expression
How to document your Cognos reports and leave yourself or the next author valuable information about report filters, expressions or calculations!
Cognos Report Navigation: Reset Prompts and Run
Cognos Scheduled Report Error: Failed Authentication
Changing your password within 24 hours of a scheduled report run results a mismatch in your credentials; default credentials stored for the run won't authenticate and the report delivery fails.
MY.MINES.EDU (Okta) Self Help User Guide
An overview of my.mines.edu, Mines Single Sign-on (SSO) platform, powered by Okta.
Search this category
Search
Popular Articles
Can I run more than one Operating System on my computer?
VPNs and Global Protect | Learn More
Okta password
How do I access my files on a network drive such as Z: or Y:?
Global Protect - Windows 10 VPN Installation and Troubleshooting Guide
Recent Articles
Cloud VDI with Dual-Monitors
Cloud VDI and Microsoft OneDrive
How do I unsubscribe or subscribe to the Daily Blast Supplemental distribution group?
Using Generative AI tools with your Mines account
VDI Installation Instructions: Mac 10.14
Popular Tags
DUO
(12)
PhishingTest
(11)
MFA
(10)
CampusPrinting
(8)
Canvas
(8)
Linux
(8)
OrePrint
(8)
Windows
(7)
Workday
(7)
Email
(6)