Microsoft Teams: Collaboration Support

Service Description

Microsoft Teams at Mines lets faculty, staff, and students collaborate in a chat-centered environment. It’s part of your school-sponsored Office365 at Mines account.


Students, Faculty, Staff


Teams is offered to faculty, staff, and students using your

Requesting the Service

To request help with MS Teams, you can click the Submit Request Button located on this page to get to the short request form, which will create a ticket to help you. Please note that there will be a question asking what type of support you need with Teams, which will be important to get the ticket to the best team sooner!


Detailed Microsoft Office 365 information can be found in the Microsoft Office 365 Training Center, which contains resources specific to Microsoft Teams with updates from the company as well as other community members and users. To get started, visit the Microsoft Office 365 Portal ( and log-in using your Mines credentials.

Submit Request

Related Articles (3)

Microsoft Teams at Mines lets faculty, staff, and students collaborate in a dynamic, chat-based environment. It’s part of your school-sponsored Office365 at Mines account.
Join a Microsoft Teams meeting from your calendar, via dial-in number and conference ID, or sign in as a guest on the web. Turn a conversation into a meeting with a few clicks. Add audio, video, and share your screen. If you need to hold an open meeting in your team, create a meeting in a channel. View, schedule, and manage appointments and meetings in Microsoft Teams to keep your team on track.
This article explains the details of how to use Microsoft's cloud-sharing and file storage solution, known as OneDrive. As a Mines student, faculty, or Staff, you will receive access to OneDrive through Microsoft's Office 365 suite.


Service ID: 35895
Fri 5/17/19 5:06 PM
Wed 1/24/24 1:59 PM