Why are we moving away from Mines network department drives?
As Colorado School of Mines becomes more modern in their approach to technology, there are many options that expand our capabilities we can provide faculty/staff/students. This would be called a modern workplace. It will also reduce the issues that campus has seen with our current network mapped drives.
What makes Microsoft Teams superior to our current network department drives?
When we have a traditional network share, you must be on that network. This means connectivity to campus is required to access the files. There are also a lot of features that come with Microsoft Teams that will help you become more modern in your approach to sharing files/folders within or outside of Colorado School of Mines. Some of the topics below will be included.
How do I create an MS Team?
Please use this KB article to create a Team, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=150355
How do I upload files/folders to MS Teams? [Windows Edition]
Please use this KB article to uploads files/folders to my MS Team, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=150353
How do I move my files and folders from my current Department Drive to MS Teams? [Mac Edition]
When moving files from the department drive, you need to ensure you are connected to the Mines network either by being on campus or on a VPN tunnel. This KB article will help you in your transition, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=155892
How do I share out files and folders with people inside and outside of Colorado School of Mines and what if I want to revoke access?
When sharing files/folders, you must pay attention to the choices you choose. This KB article goes into depth with providing access to outside external users, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=152447
What are the ways we can view all files and folders I own and shared with?
The best way to approach finding files that may have been shared with you or you shared would be via the web portal. This is a must stop shop for all files and folders tied to you. Please follow this KB article, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=154153
Are there any backups of our files and folders?
YES! Its called versioning. Given the ecosystem of Microsoft 365 and their apps, there are a couple of ways you can review versioning. This article will also detail how you can recover a file/folder after accidental deletion. Please follow this KB article, https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=147053
For any queries related to support do contact the below number
303-278-HELP (4357)