Microsoft Teams - Clear Cache

If you are having issues with the MS Teams desktop application, you can try clearing the cache on your device. This may help solve some issues you may be experiencing. Below are steps to take to clear your cache on your Windows, or Mac device.

Windows Teams Cache

To clear your Microsoft Teams cache, you will need to delete files from within the Teams app data folder. First, search %appdata%\Microsoft\teams in the windows search bar. Once in the directory, you will need to delete all the files within the following folders:

Application Cache

Blob_storage

Cache

Databases

GPUCache

IndexedDB

Local Storage

tmp

 

Once this step is complete, restart your computer and your Microsoft Teams chat cache will have cleared successfully.

Mac

1. Quit Microsoft Teams.

2. Delete files in following folders.

“~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”

“~/Library/Application Support/Microsoft/Teams/blob_storage”

“~/Library/Application Support/Microsoft/Teams/Cache”

“~/Library/Application Support/Microsoft/Teams/databases”

“~/Library/Application Support/Microsoft/Teams/GPUCache”

“~/Library/Application Support/Microsoft/Teams/IndexedDB”

“~/Library/Application Support/Microsoft/Teams/Local Storage”

“~/Library/Application Support/Microsoft/Teams/tmp”

3. Restart Microsoft Teams.

Details

Article ID: 108916
Created
Fri 5/29/20 2:48 PM
Modified
Mon 8/17/20 6:59 PM