Details
Dates
Thu 2/29/24
-
Fri 6/7/24
Acct/Dept
Economics and Business
Service
General Help / IT Service Desk
Type
IT-General / Decommision Technology
Health
None - No health has been set
Created
Fri 4/12/24 3:14 PM
Modified
Mon 4/15/24 10:02 AM
Point of ContactThis can either be the project manager or the person who knows the most about the project. Note that the project manager is assigned after the project is created.
How can we help you?Please provide details regarding your request? Do you have a solution defined or do you need support identifying a solution?
I am not able to access any of the webpages I host on pvm-illuminate. As an example, http://www.mines.edu/~jcarbone/EBGN_521_s24. It gives an access forbidden message. All of the file permissions look right... and it seems to affect all pages I host there... so I suspect its a system issue. My students access course materials there, so this is an urgent issue.
Thanks,
Jared
Provide the background of this request.What events or discussions preceded this request? Have there been previous efforts related to this request? Are you working with a vendor already? What are the benefits of this initiative?
Mines is decommissioning inside.mines.edu.
What is the desired completion date?Please note that projects will be completed based on resource availability and prioritization.
06/07/2024
What are the factors driving the desired completion date?Are there campus activities, legal requirements, dependent efforts or goals that are driving a date?
Mines is decommissioning inside.mines.edu.
Provide the executive leader(s) who will champion this initiative?These individuals support the success of this effort, such as removing obstacles, sending strategic communication and promoting necessary policy changes.
Andrew Moore
What team members have been identified to help drive this initiative?Please note that involvement of department team members is critical to the success of this inititive.
Karie Farr, Connie Schamaun
Any additional information about this request that you would like to include?Who does this project help? What happens if this project is not completed?
N/A
Description
I am not able to access any of the webpages I host on pvm-illuminate. As an example, http://www.mines.edu/~jcarbone/EBGN_521_s24. It gives an access forbidden message. All of the file permissions look right... and it seems to affect all pages I host there... so I suspect its a system issue. My students access course materials there, so this is an urgent issue.
Thanks,
Jared