TRAIL Implementation (OreConnect)

In Process [In Process]

55% complete, updated on Fri 5/3/24 3:46 PM by Julie Gabriel Sharpe

Changed Percent Complete from 90% to 55%.

Summary: As of 5/3/2024, the Faculty/Staff Just-in-Time provisioning integration is still not working. Susan and Julie both tried to escalate with ReadyEducation but no forward progress has been made. Robin completed the Accessibility review and the team (Susan, Ciel, Robin, Ethan, Julie) will meet next week to discuss. The Student Data API integration is running nightly, and Susan has reported that future admits (i.e. not yet enrolled at Mines) are being sent to OreConnect. This is an open issue that will need to be addressed. Julie will reach out to project team members to collect lessons learned, and we'll ensure open items are smoothly transitioning and moved into an operational queue as this project closes.

Completed Milestones or Key Activity (in this reporting period): 
- Accessibility review – Robin performed the accessibility review. Meeting the week of 5/6 to discuss. 

In Progress/Remaining Key Activity:
- Employee Just-in-Time Provisioning: Requested that ReadyEducation do their side of the integration work in late February 2/27. No response until 4/19 at which time the item did not work as expected. It is back in ReadyEducation's queue. (Sisan escalated to her vendor-side contact, Orterio.)
- Transition to Operations: Julie will reach out to project team members to collect lessons learned, and we'll ensure open items are smoothly transitioning and moved into an operational queue as this project closes.
- Non-production Environment (ADDED in January): Team is exploring how to leverage the available Sandbox environment to develop/test integrations in the future. Right now, it is not ready for that use case.  

Risks/Issues:
- Issue: Mines has been waiting on ReadyEducation to complete their side of the employee just-in-time (JIT) provisioning, which was sent to them in mid-February.  Susan, John and Julie requested a meeting with ReadyEducation for the week of 4/15. As of 4/19, the item was ready for testing but did not work. As of 4/20, the item is back in ReadyEducation's queue. 
- Issue: Non-degree data, as well as future admits, are being sent to OreConnect via the student data integration. (Team needs to determine plan for addressing these types of records in the future.)
- Risk (Downgraded given EMS has been removed): Not having a functioning non-production environment may complicate setup/testing of integrations after the initial go live of OreConnect. (Mitigation: Research feasibility and what is required to use the 'sandbox' as a non-prod. Asked ReadyEducation for input and/or client contact info. Review outcome with John, Susan and team.) 
 
Items that will move to Operational Queue (given need date):
- Add OreConnect tile to SSO portal when TRAIL is ready – Susan would like to wait until August (post-Pilot) to add the tile.  
- Payment Gateway – Per Susan, this will be needed in production in August 2024. (Julie/Susan/John to discuss when to put in the operational queue given this target date.)