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Guide to using the Phish Alert button that you may see in Exchange Online / Outlook

Mines reserves the right to terminate email and other accounts (among them MultiPass) as soon as any student or employee separates from the institution. In theory, that could be the same day the individual officially leaves Mines, so plan accordingly.

IMAP settings for Thunderbird

Safe Links and Safe Attachments

This article, which was sourced directly from solutions.teamdynamix.com, explains the nuances of who will see a notification when replying to a ticket, including the answer to the question: Can the responsible group or technician for a ticket be notified when any comments are posted, even if the "notify" option is left blank?

This article outlines 2 sets of instructions for updating e-mail distribution groups using Office365 online as well as the Outlook desktop client.