Global Protect - IOS/Android VPN Installation and Troubleshooting Guide

Background

Global Protect is Mines’ Remote Access Solution (Virtual Private Network or VPN). Members of the Mines community who are not physically on campus can use this system to access systems located on campus and not available to the Internet at large. Network traffic leaving the remote computer is encrypted and sent to the Global Protect system located on campus where it is decrypted and forwarded on to the destination. The computer at the destination sees the traffic as coming from a computer at Mines rather than the home system. Returning traffic is sent to campus where it is encrypted and sent to the remote computer. 

Installation

1. Go to the app store on your device and download the GlobalProtect application.


2. Open the app and enter the portal address GlobalProtect.Mines.EDU 


3. The app will prompt you to allow the app to add VPN configurations. Click on Allow.


4. When prompted, provide your username, password, and accept the MFA challenge.


5. After a successful login, GlobalProtect will show a connected message.

 

Disconnecting 

1. Click on the three lines in the upper left hand corner and then click on sign out. Close the GlobalProtect application.

 

Still need help?

If you continue to have trouble please submit a (https://helpdesk.mines.edu) or call the Mines Service Center at (303) 384-2345

Learn more

Details

Article ID: 135275
Created
Tue 8/17/21 3:14 PM
Modified
Wed 8/18/21 9:40 AM