Cloud VDI FAQ

Tags Cloud VDI

Contents of Questions (Answers below):

 

 

What is Cloud VDI?

Cloud virtual desktop infrastructure (VDI) refers to the process of running a virtual machine on a server that lives in a remote data center. 

 

Who has access Winter/Spring 2025

Only the following programs have access for the Winter/Spring 2025 Term. Engineering and Applied Science (FEA), Mechanical Engineering (ME), and Engineering (CBE). 

 

Required environment

Click here to find out more about the required environment.

 

How do you access the virtual desktop?

There are several ways to access the Apporto VDI:

  1. The preferred way to access your desktop is through your Canvas course. You will see a link under the home menu and should say GPU Desktop or something similar. Students should login this way unless otherwise directed by your instructor. 

 

Uploaded Image (Thumbnail)

 

How do you use multiple monitors?

This article explains how to use multiple monitors.

 

How do can you upload and download files?

Learn how to upload and download files.

 

How to mount a cloud drive?

Learn how to mount a cloud drive.

  • To add your Mines Z: drive or home drive, open Apporto Cloud Mounter and click Network Drive.
  • Click on the drive letter andchange the drive name to whatever you prefer.
  • For the Network Path put in \\home.mines.edu\home\username and then your username (adit\username) and password. Check the box to connect at login/startup
  • If you save anything to your desktop in cloud vdi it will be saved to the U:\. That will be available the next time you login.
  • If an account has not logged into cloud vdi for 1 year it will be disabled. After 30 days of being disabled it will be delected and all the data with it. 

 

How to turn sound on and off?

Here's how to turn the sound on and off.

 

How do I copy and paste?

Here's how to copy and paste.

For other additional user guides please follow the link Apporto User Guide.

 

How do request new software or updating software?

Additional software will typically not be installed during the academic semester. See the software request deadlines on the instructional technologies team page for further information.

The Virtual Lab Team will update software in specific labs once each semester. (The software configuration to be applied is known as a “build.”) Requests for new or updated software must be submitted by a specific deadline in the previous semester. Here are those deadlines:

  • For Summer semester builds – 14 days prior to Spring Commencement
  • For Fall semester builds – 14 days after Spring Commencement
  • For Spring semester builds – 14 days prior to Fall Commencement

Commencement dates may be found in the official Mines Academic Calendar

Requests made as early as possible via Mines Help Center are very much appreciated. After the deadline, changes may be accommodated on a case-by-case basis if possible; however, this may not always be possible. Much testing goes into each lab build to insure software compatibility, so we take a cautious approach to late software additions. Staffing and timing issues may also influence whether a late software addition is possible.

 

How to Enable the Cloud VDI Desktop in Canvas can be found here

 

To request class access, additional software, updates to software and or a new persistent Linux desktop click here

 

How do I get Cloud VDI support?

For Cloud VDI Support please go here.

 

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