[Legacy Phone System] Record a Mines Telephone Voicemail Greeting

Using Microsoft Teams Phone? This article applies only to the legacy campus phone system and does not apply to Microsoft Teams Phone. If you are looking for instructions for your Microsoft Teams Phone, see these Microsoft Teams Phone knowledge base articles. If you are still using a legacy desk phone, continue with this article.

1. To access the voicemail system from your campus telephone

  • Log into the voicemail system by dialing 2100, or by pressing the “Messages” button on the phone (if available)
    • Enter your phone PIN number and then press #

2. To access the voicemail system from any campus telephone

  • Log into the voicemail system by dialing 2100, or by pressing the “Messages” button on the phone (if available)
    • Press # when the system answers, then enter your Mines 4-digit extension
    • Enter your phone PIN number and then press #

3. To access voicemail from an off-campus telephone or cell phone

  • Log into the voicemail system by dialing 303-384-2100
    • Press # when the system answers, then enter your Mines 4-digit extension
    • Enter your phone PIN number and then press #

If you cannot remember your phone PIN number, please email telecom@mines.edu for a PIN reset.

Once you are logged into the voicemail system, you will be in the main menu.

  1. Press 5 to reach the "Personal Options" menu
  2. Once you are in the Personal Options menu:
    1. Press 1 to record a custom voicemail greeting with your voice
      1. Record the new greeting then press #
      2. Press 1 to listen to the greeting (optional)
      3. Press 2 to use the greeting and go back to the Personal options menu
    2. Press 2 to record your name (optional)
      1. Record your name then press #
      2. Press 1 to listen to your name (optional)
      3. Press 2 to use the recorded name and go back to the Personal Options menu
    3. Press 3 to select the greeting you want to play when someone reaches your voicemail
      1. Press 1 to listen to the greetings you have recorded
      2. Press 2 to select the custom greeting you recorded 
      3. Press 1 to confirm your voicemail selection. The system will tell you the active greeting was set successfully.

Once you are finished with your recordings and making your selection, you may hang up. 

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