Adobe Software

Summary

This article provides information and self-help options for accessing Adobe products at Mines. This includes help for different license options purchased previously, which may not be officially supported any longer, as well as support options through Adobe directly.

Body

Support for Adobe Products

Vendor: Adobe

Availability

Acrobat is installed on the base Lab build. Additional Adobe products are installed in BH201, BH203, BH222 and the library. To use the licensed products on individual computers, see the "Method for Obtaining" section below.

Scope of License

Lab computers run a per seat device licenses. Per named user license for Adobe product licenses available for Mines-owned computers.

Method for Obtaining

Visit our Adobe License Request service here in Mines Help Center to get started. For new license requests, a purchase is required by using a department Workday Worktag. All new requests for Adobe licenses will be provided with options based on Mines' existing annual subscription model.

Adobe Products supported

Applications Included in Creative Cloud Pro: (As of June 2025)

Core Desktop Apps (20+)

  • Photoshop
  • Illustrator
  • InDesign
  • Premiere Pro
  • After Effects
  • Lightroom
  • Lightroom Classic
  • Acrobat Pro
  • Adobe XD
  • Animate
  • Dreamweaver
  • Audition
  • InCopy
  • Character Animator
  • Capture
  • Adobe Fresco
  • Media Encoder
  • Aero
  • Bridge
  • Photoshop Express

These span photo editing, graphic design, video/audio production, UX/UI design, web creation, and asset management 

Mobile & Web Companion Apps

  • Adobe Express (formerly Spark)
  • Adobe Firefly (AI-generated image & video content)
  • Acrobat Reader, Adobe Scan, Fill & Sign

Also included are Lightroom Mobile, Premiere Rush, Photoshop Express, and other mobile tools

 

Documentation

Updated tutorials and product help is available on Adobe Help Center / FAQ Website directly.

In case of difficulties running the software in a Mines IT managed lab:  Contact IT via the Mines Help Center. If you have questions about the use of the program, you may also contact your instructor, TA or lab manager.

Perpetual (Older / Legacy) License Types

Note as of 2023, "Perpetual" (serial/key) licenses will no longer be an option for Mines users requesting new licenses. Existing perpetual licenses acquired previously may still be supported if the original activation details are available. Adobe has announced that in late 2025, they will no longer support perpetual licenses.

Details

Details

Article ID: 147838
Created
Fri 10/27/23 2:50 AM
Modified
Mon 6/23/25 10:51 AM

Related Services / Offerings

Related Services / Offerings (2)

Request access to Adobe software including Adobe Acrobat Pro or a variety of Adobe Creative Cloud options.
Use this request for assistance with a software installation or upgrade.