Summary
The purpose of this knowledge base article is to inform users about a current service outage on affecting multiple applications due to overnight disruptions with Amazon Web Services (AWS) on 10/20/2025. This article will be updated as new information becomes available and will list any affected applications along with relevant updates.
Body
1.0 Audience
- Students
- Employees (Staff, Faculty)
2.0 Purpose
The purpose of this knowledge base article is to inform users about a former service outage on affecting multiple applications due to overnight disruptions with Amazon Web Services (AWS) on 10/20/2025. All vendors are reporting services are restored as of 10/20/2025 at 8pm MST.
3.0 Instructions
Current Impacted Services
Services That Were Impacted on 10/20/25
Recommended Actions
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Monitor this knowledge base article for updates on affected applications. For each application listed, you can check the linked status pages for real-time updates directly from the service providers.
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If you are experiencing an issue with a software or web service not listed above, use the Report Issue button at the top of this page to submit us details in a ticket.
4.0 Definitions
- AWS (Amazon Web Services): A cloud computing platform that hosts various services used by Mines, including Canvas and BlasterPrint.
- Canvas: The learning management system used by Mines for course materials, assignments, and communication.
- BlasterPrint: The campus printing system that includes scan-to-email and scan-to-cloud features.
- Adobe Creative Cloud: is a set of applications and services from Adobe that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.