Service Description
Use this service to report unexpected issues experienced using BlasterBot, the ITS chatbot powered by Ivy.ai.
Audience
Students, Faculty, Staff
Service Charges
Free
Requesting the Service
Any issues using BlasterBot can always be reported directly through the bot feedback mechanisms directly, this service provides a method of reporting issues, outages, and disruptions that may even prevent direct Bot feedback. To let us know of any issues you experience with Blaster Bot, simply select the "Report Issue" found on this page to be brought to the form to use that will ensure your ticket gets routed to the appropriate ITS team.
Documentation
BlasterBot is a chat solution designed by Ivy.ai and supported by ITS. For more detailed information on Ivy.ai, you can visit their website at https://ivy.ai/. More detailed information about ITS and our department can be found at http://its.mines.edu.