Mines Service Center - Schedule Appointment

Tags MSC

 SERVICE UPDATEIn conjunction with the start of the Fall 2021 semester, appointments will no longer be needed for in-person support. Come and visit us in CTLM 156 for in-person help during our hours of operation. We're excited to be back!

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Service Description

This service will be retired in conjunction with the beginning of the Fall 2021 semester but may return in the future, if the need arises to provide Mines community members a controlled method of requesting and scheduling device drop-off/pick-up from the Mines Service Center or ways to interact through remote support options for assistance due to the COVID-19 pandemic.

Audience

Students, Faculty, Staff

Service Levels

Prior to Fall 2021, device drop-off/pick-up support for the Mines Service Center (MSC) was by appointment only for remote support during the MSC's hours of operation (via ticket, phone, chat, Zoom, or Microsoft Teams).

Requirements

Microsoft Booking platform hosted the appointment scheduling, via Office365 account, is required

Service Charges

There is no charge for this service.

Requesting the Service

This service is no longer available to request and will be retired. Please visit us in person or here in Mines Help Center for support.

Documentation

Additional information can be found on the Mines Service Center on the ITS website, including their specific homepage: https://its.mines.edu/msc

 

Details

Service ID: 45121
Created
Wed 8/12/20 11:57 AM
Modified
Thu 8/19/21 5:11 PM