GrubHub

100%

Status

Completed [Completed]

100% complete, updated on Tue 10/6/20 3:30 PM by Matthew Brogdon

Changed Status from In Process to Completed.
Changed Percent Complete from 99% to 100%.
Huge shout out to everyone involved in this successful initiative!
The PCMO team has all of the documentation saved from this project in MS Teams.

Details

Dates
Mon 6/1/20 - Tue 10/6/20
Acct/Dept
VP Student Life
Service
Project & Portfolio Management / Project Request
Type
Software / Hardware / Software Deployment
Health
Green - On track
Portfolio(s)
Classification
Transform
Requirements
This will utilize the POS system, Touchnet. Attachment is entitled "CO Mines Hardware_Ops Recommendation" which has the food service locations on campus and the data and power that is needed. Attachment entitled "Grubhub System Diagram_Campus Hosted Campus Card (Dec 2017)" has a flow that represents the end-to-end communication of a transaction in our system and outlines how a credit card order flows vs how a campus card (Munch Money, Meal Exchange, etc) one flows and how they flow to the printer located at the shop.
Created
Thu 5/21/20 2:39 PM
Modified
Tue 10/6/20 3:30 PM
Closed
Tue 10/6/20 3:30 PM

New Project Request

How can we help you?
Please provide details regarding your request? Do you have a solution defined or do you need support identifying a solution?
This effort is critical due to limited space to feed students.
Provide the background of this request.
What events or discussions preceded this request? Have there been previous efforts related to this request? Are you working with a vendor already? What are the benefits of this initiative?
Improve the delivery of food to staff, faculty and students in all of our food venues.
What is the desired completion date?
Please note that projects will be completed based on resource availability and prioritization.
04/30/2020
What are the factors driving the desired completion date?
Are there campus activities, legal requirements, dependent efforts or goals that are driving a date?
Long lines and delays associated with purchasing food in the food venues on campus.
Any additional information about this request that you would like to include?
Who does this project help? What happens if this project is not completed?
2/13/20: Lisa entered software approval request number 12449205.
2/13/20: Monique confirmed that Lisa should enter a software approval request, Joan resent the link and requested Lisa to enter this. Per Monique, this should go to the PGC. jlt
1/28/20: Met with Jackie & Angie, below are notes.
• Jackie originally discussed with Lisa last July.
• Lisa reached out to Angie on 12/5/19.
• Angie was in 1 call for scoping on 1/21/20.
• Angie asked Lisa to enter a project request.
• Angie communicated today to direct Lisa to submit a software approval process request so that the security and impact can be reviewed (Joan requested Lisa complete this request on 1/28). We did discuss that there is no software purchase for TAPINGO. jlt
1/27/20: Met with Lisa Goberis and Bob Mask. TAPINGO is an application that allows faculty and students to order from any dining area on campus. This effort is critical due to limited space to feed students. This will utilize the POS system, Touchnet. There is no software purchase for Mines, Sodexo has the service agreement with TAPINGO. Grubhub owns TAPINGO. Goal is to pilot in a few locations. Ports and printers are needed. Per Lisa, Angie has been in meetings and has documentation. Lisa believed this to be an under 100 hour project. jlt
Julia Butcher from Grubhub has been met with Lisa Goberis, Robert Mask and Angie Reyes to discuss deployment at Mines and provided documents attached to this request.

Description

Working with Grubhub, Touchnet, BlasterCard Office and Sodexo to implement TAPINGO, a food ordering app. Software approval request (12449205) is in progress, Shannon awaiting vendor PCI contact.

Manager

Sponsor

Stakeholders (10)

AR
Angie Reyes
Assoc Dir Workday ERP Tech Ops
Informed
---
Thu 5/21/20 2:33 PM
BM
Bob Mask
Campus ID Card Manager
Responsible
Owns Touchnet system.
Tue 6/2/20 2:01 PM
CP
Chad Payne
Informed
---
Thu 5/21/20 2:33 PM
LG
Lisa Goberis
Dir SL Business Admin
Responsible
Project Owner
Tue 6/2/20 10:35 AM
MS
Matthew Siglinger
Informed
---
Thu 5/21/20 2:33 PM
MS
Monique Sendze
Informed
Awareness of project progress.
Thu 2/13/20 2:27 PM
NS
Noelle Sanchez
Controller
Consulted, Informed
--
Mon 6/8/20 8:24 AM
RF
Rebecca Flintoft
Assoc VP Student Life
Accountable
Leader in Student Life
Wed 3/11/20 9:45 AM
SS
Shannon Sinclair
Privacy Compliance Director
Informed
---
Fri 6/12/20 10:11 AM
TG
Trish Green
Informed
--
Tue 6/2/20 2:01 PM